Daniel Lefevre

Experience

• 

  Lowe's Home Improvement

  Jan 2002 - Jan 2003

  Team Leader

  Was responsible for the building materials department- Oversaw general shift operations including cleanliness, organization, breaks and customer interactions- Was also responsible for the hardware and tools departments when assistance was needed

• 

  Chick-fil-A-Franchise

  Jan 2003 - Nov 2013

  Was separately responsible for two franchises. Started with just over 10 team members, ended with 100 teammembers and a leadership team of 20+.- Implemented systems that allowed our team to achieve top 20% status in customer satisfaction surveys- Drove 100% sales increase and was recognized for 2nd & 3rd place sales increase in the southeast for two consecutive years Led shift operations including opening, closing, breaks, customer satisfaction and cash management- Trained new hires and coached them to ensure future success in serving the business- Managed inventory and accounts payable

  • Operations Director

    Jan 2004 - Nov 2013

  • Supervisor

    Jan 2003 - Jan 2004
• 

  Chick-fil-A Corporate

  Nov 2013 - Mar 2016

  Interim Manager

  Led all operations of corporately owned franchises and ensured daily business was not disrupted during franchiseetransitions- Brought facilities, equipment, point of purchase and team up to brand standards for incoming franchisee- Within 10 months, recovered entirety of lost sales at a restaurant that had been in a 5 year decline

• 

  Chick-fil-A-Franchise

  May 2016 - Apr 2018

  Senior Operations Director

  Responsible for leading operations of two Chick-fil-A free-standing restaurants including daily operations, food safety,team culture, adherence to brand standards and leadership development- Facilitated goal setting, strategy planning and held 50+ leaders responsible for functional areas of the business- Developed and implemented training, coaching and mentoring programs for 200+ employees

• 

  The Marietta Local & Base Camp at Kennesaw

  May 2018 - Mar 2019

  General Manager
• 

  Andy's Frozen Custard

  Mar 2019 - now

  Regional Manager