Deep Enrich
Jodi Cooper
301 followers
Watford, England, United Kingdom
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About me
Quality Assurance and Standards Manager
Education
Queens' School, Hertfordshire
2002 - 2009GCSE's and A LevelsA LEVEL'sEnglish Literature - BPsychology - BReligious Studies & Philosophy - C
University of Westminster
2015 - 2017Master of Arts (MA) Housing Practice
Buckinghamshire New University
2010 - 2013Bachelor of Science (BSc) Psychology
Experience
Dacorum Borough Council
Jan 2014 - Dec 2018Responsibility for a small team, specialising in service improvement and resident engagement. A service improvement role with responsibility for the review and development of policies and procedures across all housing teams and delivery of a programme of audits across key service areas. A resident engagement role with responsibility for the management of a number of formal resident committees and scrutiny panels, as well as supporting teams to deliver consultation events across the borough.
Policy, Projects & Improvement Lead Officer (Housing)
Jul 2017 - Dec 2018Policy & Quality Management Officer
Feb 2016 - Jul 2017Tenant Involvement Officer
Jan 2014 - Feb 2016
Brent Council
Dec 2018 - nowA project management role focused on delivering change and improvement initiatives across the housing service.
Quality Assurance and Standards Manager
Feb 2024 - nowImprovement Programme Manager (Housing)
Nov 2021 - Jan 2024Service Improvement Manager
Oct 2019 - Nov 2021Service Improvement Officer
Dec 2018 - Oct 2019
Licenses & Certifications
.webp)
ILM Level 3 - Leadership and Management
Institute of Leadership & Management (ILM)Mar 2015
Volunteer Experience
Support Worker
Issued by Signpost Counselling on Jul 2013
Associated with Jodi CooperOffender Mentor
Issued by Circles South East on Jan 2013Associated with Jodi Cooper
Languages
- enEnglish
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