Mennatullah Mohsen

Mennatullah Mohsen

Customer Care Representative

Followers of Mennatullah Mohsen2000 followers
location of Mennatullah MohsenEgypt

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  • Timeline

  • About me

    Driven by Users, Data and Goals | Product Manager

  • Education

    • Computers and informatics Suez Canal university

      2015 - 2019
      Bachelor's degree Computer Science V. good
  • Experience

    • VODAFONE EUROPE UK

      Oct 2019 - Jun 2020
      Customer Care Representative

      - Got a great chance in understanding the market, team work and the work environment.- Gained great skills like empathy to understand the user pain, communication, technical skills and team work skills.

    • Fatura - فاتورة

      Dec 2020 - Nov 2022

      - Using Productboard, Mixpanel, Tableau, Jira, Trello, InVision and Notion.- Liaised with clients to develop deep understanding of business needs and market landscape.- Collaborated with sales, marketing and support teams to launch products on time and within budget.- Managed benchmarks, product demonstrations and testimonials for performance evaluation.- Defined and analyzed metrics to measure product performance.- Developed product documentation to communicate and align key components of upcoming features and products to internal teams. Show less

      • Associate Product Manager

        Jan 2022 - Nov 2022
      • Quality Control Engineer

        Dec 2020 - Feb 2022
    • Aramex

      Nov 2022 - Jan 2024
      Technical Product Manager

      - Worked on the Courier app technology migration from Xamarin to Flutter through my squad to enhance the user experience- Contributed with the Strategy and designing teams in updating some features and adding new experiences to the courier.

    • Convertedin

      Dec 2023 - now
      Product Manager

      - Worked on the Direct messaging marketing automation channels- Discovery and delivery of a comprehensive roadmap and go to market strategies and Epics that align with the company's goals and objectives.- Contributed in the quarters Kpis, through validating the quarter roadmap features, prioritizing them, then delivering them with my squads ensuring efficient allocation of resources.- Used Data research, User research, user engagement through user feedback meetings and surveys, competition analysis, operation teams and our stakeholders feedbacks to Create and prioritize our roadmap features.- Defined and analyzed metrics to measure product performance.- Oversee market research to identify emerging trends, customer needs, and competitor strategies. Show less

  • Licenses & Certifications

    • Innovation and Entrepreneurship camp

      Innove-Egypt
      Jan 2017
    • C++ language summer training

      Canal company for electricity distribution
      Jul 2016
    • Product Discovery Micro-Certification (PDC)™️

      Product School
      Oct 2024
      View certificate certificate
    • Product Analytics Certification

      Pendo.io
      Mar 2024
      View certificate certificate
    • Technical Product Management

      LinkedIn
      Dec 2022
      View certificate certificate
    • Native mobile development training

      Index
      Jul 2017
    • Native Mobile development training

      Information Technology Institute (ITI)
      Aug 2017
    • McKinsey&Company Forward program

      McKinsey & Company
      Dec 2022
    • Android developer at Nasa Space Apps challenge

      NASA Space Apps Challenge
      Jan 2017
  • Volunteer Experience

    • Event Organizer

      Issued by Google Developers Group on Jan 2018
      Google Developers GroupAssociated with Mennatullah Mohsen
    • Logistics Coordinator

      Issued by TROSC تروس on Nov 2016
      TROSC تروسAssociated with Mennatullah Mohsen