
Mennatullah Mohsen
Customer Care Representative

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About me
Driven by Users, Data and Goals | Product Manager
Education

Computers and informatics Suez Canal university
2015 - 2019Bachelor's degree Computer Science V. good
Experience

VODAFONE EUROPE UK
Oct 2019 - Jun 2020Customer Care Representative- Got a great chance in understanding the market, team work and the work environment.- Gained great skills like empathy to understand the user pain, communication, technical skills and team work skills.

Fatura - فاتورة
Dec 2020 - Nov 2022- Using Productboard, Mixpanel, Tableau, Jira, Trello, InVision and Notion.- Liaised with clients to develop deep understanding of business needs and market landscape.- Collaborated with sales, marketing and support teams to launch products on time and within budget.- Managed benchmarks, product demonstrations and testimonials for performance evaluation.- Defined and analyzed metrics to measure product performance.- Developed product documentation to communicate and align key components of upcoming features and products to internal teams. Show less
Associate Product Manager
Jan 2022 - Nov 2022Quality Control Engineer
Dec 2020 - Feb 2022

Aramex
Nov 2022 - Jan 2024Technical Product Manager- Worked on the Courier app technology migration from Xamarin to Flutter through my squad to enhance the user experience- Contributed with the Strategy and designing teams in updating some features and adding new experiences to the courier.

Convertedin
Dec 2023 - nowProduct Manager- Worked on the Direct messaging marketing automation channels- Discovery and delivery of a comprehensive roadmap and go to market strategies and Epics that align with the company's goals and objectives.- Contributed in the quarters Kpis, through validating the quarter roadmap features, prioritizing them, then delivering them with my squads ensuring efficient allocation of resources.- Used Data research, User research, user engagement through user feedback meetings and surveys, competition analysis, operation teams and our stakeholders feedbacks to Create and prioritize our roadmap features.- Defined and analyzed metrics to measure product performance.- Oversee market research to identify emerging trends, customer needs, and competitor strategies. Show less
Licenses & Certifications

Innovation and Entrepreneurship camp
Innove-EgyptJan 2017
C++ language summer training
Canal company for electricity distributionJul 2016- View certificate

Product Discovery Micro-Certification (PDC)™️
Product SchoolOct 2024 - View certificate

Product Analytics Certification
Pendo.ioMar 2024 - View certificate

Technical Product Management
LinkedInDec 2022 
Native mobile development training
IndexJul 2017.webp)
Native Mobile development training
Information Technology Institute (ITI)Aug 2017
McKinsey&Company Forward program
McKinsey & CompanyDec 2022
Android developer at Nasa Space Apps challenge
NASA Space Apps ChallengeJan 2017
Volunteer Experience
Event Organizer
Issued by Google Developers Group on Jan 2018
Associated with Mennatullah MohsenLogistics Coordinator
Issued by TROSC تروس on Nov 2016
Associated with Mennatullah Mohsen
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