Manu Sharma

Experience

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  Beetel Teletech Limited (a Brightstar company)

  Apr 2012 - Aug 2012

  Project Trainee

  Beetel Teltech Pvt.Ltd.is the Parent company of Airtel Telecom and has a major stake production in landline phone across the Globe. Taken 4 months Industrial Training here and earned a Good experience & knowledge. During my training period I explore various level of Hardware development of Telecommunication products. My responsibilities there are :1) Work closely with electronics design team to understand the requirement.2) Capture schematic from electronic design.3) Build prototype PCB land patterns for parts.4) Design layout for multilayer PCBs using layout tools.5) Maintenance of PCB versions.6) Generate and maintain Gerber.7) Preference to candidates having skills in High speed PCB design & simulation analysis.8) Mixed signal (Digital, Analog & RF) PCB design. Show less

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  Tally Solutions Pvt Ltd

  Feb 2014 - May 2014

  Internship

  A good experience gained during internship. Assisted Platform Designing team in Software Development. As Trainee My Responsibilities are : 1) Design, build, and maintain efficient, reusable, and reliable C++ code2) Implement performance and quality modules3) Identify bottlenecks and bugs, and devise solutions to these problems4) Help maintain code quality, organization, and automation5) Integrate software modules into products6) Participate in all phases of development (specification, design, development and bug fixing) Show less

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  Knack Systems

  Dec 2014 - Sept 2015

  Process Associate

  Worked as AR Analyst and My job responsibilities are as follows:1. Constantly keep track of both electronic and paper claims.2. Always be watchful for any major rejections or denials –clearing house/carrier.3. Constantly watch-out for payments and EOBs from major carriers, Pay-to address, provider numbers etc.4. Ensure the AR days meet industry standards.5. Co-ordinate with the Call Center crew, Client co-ordination and solve problems.6. Ensuring the compliance with all the insurance carriers in claims submission and other areas.An Analyst apart from these above mentioned duties should also maintain various reports in order to send it to the Doctor’s office for his evaluation. The reports that are generated are:1. Daily Reports: This report gives the value of charges, insurance receipts, patient receipts, write-offs and charge adjustments and the number of procedure units entered on a particular accounting date and the gross AR as on that date for the Doctor.2. Production Reports: This report shows the number of demographics, charge, and cash entered by the data entry staff for the calendar date specified. Show less

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  IKS Health

  Jan 2016 - Aug 2018

  Sr. Associate

  Duties and Tasks:1) Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;2) Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;3) Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more;4) Research required information using available resources;5) Follow standard processes and procedures;Identify and escalate priority issues per Client specifications;6) Redirect problems to appropriate resource;7) Accurately process and record call transactions using a computer and designated tracking software;8) Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business;9) Organize ideas and communicate oral messages appropriate to listeners and situations;10) Stay current with system information, changes and updates Show less

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  PrimEra Medical Technologies

  Sept 2018 - Nov 2019

  Senior Associate
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  R1 RCM

  Dec 2019 - Jul 2021

  Senior Analyst
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  Infosys

  Jul 2021 - Nov 2021

  Senior Associate Consultant

  Working as Technical Product Owner in US IT Healthcare space. Engaging with key stakeholders through delivery and requirements gathering. Develop stories through the elaboration of meaningful use cases and strong acceptance criteria. Help Product Management to create and maintain a strong product backlog based on business objectives and key results. Competently wrote user stories using the JIRA with strong Acceptance Criteria and to support testing automation. Breaks-down from Epic/feature to appropriate user stories together with Team and writes it clearly. Proficiently managed Backlog Grooming and Product/Sprint Planning ceremonies. Show less

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  HCL Technologies

  Nov 2021 - now

  Technical Lead