Idael Pineiro

Experience

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  United States Marine Corps

  Mar 2004 - Jan 2004

  Boot Camp Training

  ★ Physical Training ★ Gunshot Training ★ Special Abilities Training ★ Survivor Training ★ Self Defense Training

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  E-Networking Solutions Group

  Sept 2009 - Nov 2012

  Network Administrator

  ✔ Provided network support for more than 60 sites across the United States.✔ Installed, configured, and administer various hardware and software in LAN and WAN environment.✔ Troubleshoot service center of 300+ user’s base on servers, remote access, and document management while resolving all IP network issues, reducing waste and improving performance. ✔ Supported of Active Directory, MS Windows operating systems and desktop applications such as MS Office 2003, 2007, 2010, 2013, Windows 98, Windows 2000, Windows XP, Windows 7, Windows 8/8.1.✔ Planned, coordinated and implemented network security measures to protect data, software, and hardware and performed data backups and disaster recovery operations.✔ Developed team mentoring abilities; noted the ability to train and assist others, coupled with an ability to be mentored by more experienced team members to gain efficiencies.✔ Hands-on experience racking, installing software and administrating servers in a Windows 2000-2003-2012 R2 server environment.✔ Demonstrated capacity to solve problems through phone contact only. Track record of increasing responsibility in the help desk service delivery arena.✔ Provide outstanding customer service skills and ability to successfully articulate solution steps to customers of varying degrees of product knowledge and problem-solving competency. Voir moins

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  ChenMed

  Nov 2012 - Sept 2017

  Network Engineer

  ✔ Deploy and manage a centralized wireless network for more than 40 branch offices across the United States.✔ Collaborate with Senior Network Engineers in designing, documenting, and implementing a complex MPLS/BGP network for remote sites while coordinating migration, cage design, cross & fiber connects in the data center.✔ Evaluate LAN & WAN connections to ensure availability, speed, and reliability while identifying and correcting network problems.✔ Configure, routers, switches, controllers, multiplexers, firewalls & related network equipment.✔ Manage Cisco 2900/3800/3900 series routers & 2800/3800/7200/Nexus 9000 series switches for external clients.✔ Manage enterprise network monitoring systems such as SolarWinds, Opsview, Nagios, Cisco Meraki Cloud Management Platform, Aruba AirWave, and IMC. ✔ Plan, designed, deployed and documented in-house legacy Windows applications to the cloud.✔ Analyze and report outages and corrective actions to Theater Network Operations and Security Center. ✔ Maintain accurate inventory of all hardware, software resources, and parts. ✔ Data Center Duties (Migration, cage design, cross connects, fiber connections) Voir moins

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  TEKsystems

  Sept 2017 - Jan 2018

  Network Engineer at Lennar

  ✔ Innovative Problem-Solving: Demonstrated expertise in creating and implementing effective network solutions, focusing on proactive problem-solving rather than merely identifying issues.✔ Technical Proficiency and Best Practices Implementation: Extensive experience in network and systems architecture, ensuring best practices in design, project management, and technical support, leading to a robust and efficient network infrastructure.✔ Leadership in Team and Project Management: Strong managerial experience in leading teams to develop high-quality network deliverables, significantly enhancing project outcomes and efficiency.✔ Effective Communication and Client Relations: Proven ability in maintaining clear, effective communication with clients, ensuring their needs are met while promoting innovative products and services.✔ Strategic Project Execution: Skill in breaking down complex network issues into manageable components, streamlining project execution and reducing operational bottlenecks.✔ Diverse Team Leadership: Adept at leading diverse teams, leveraging individual strengths to achieve top performance and deliver projects that exceed expectations.✔ Multi-tasking and Quality Commitment: Ability to balance multiple concurrent network assignments without compromising on quality, ensuring timely and efficient project completion.✔ Cost and Time Efficiency: Demonstrated success in implementing scalable and reliable network solutions, leading to significant time and cost savings for the organization, while future-proofing the network infrastructure. Voir moins

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  IBM

  Jan 2018 - Jan 2022

  Network Engineer

  ✔ Successfully led the record-breaking network modernization project, upgrading the entire network infrastructure from the legacy TDM network to the Cisco transport network modernization solution. Achieved significant cost savings for the organization by completing the project ahead of schedule, enabling seamless scalability to reliable Cloud infrastructure and future-proofing the network for emerging technologies.✔ Improved hospital productivity as a means to reducing operational costs by designing and implementing an innovative medical service platform, to organize virtual session solutions that help frontline workers fight the COVID-19 pandemic.✔ Improving efficiencies led to savings of tens of thousands of dollars for the company achieving success in implementing new advanced networking techniques and deploying state-of-the-art medical equipment in record time.✔ Taking the lead on several critical projects including the Multi-faceted GE Revolution Ascend CT Scan Machines deployment on several locations across the entire Florida infrastructure, GE/DMS Server deployment, Bactec FX and M50 Main Lab Machines, Radiometer ABL90 Blood Gas Machines deployment, iSED Hematology, Osmo1 Lab Instrument, and the Steam Boiler BAS Monitoring System, etc.✔ Reduced energy consumption by approximately 28% by implementing an Energy Star state-of-the-art system with monitoring capabilities that significantly reduced healthcare expenses through energy efficiency.✔ Aside from my extraordinary skills in this role, I have also demonstrated excellent abilities and proficiency with planning and managing several infrastructure projects that required me to work with multiple 3rd party vendors and at the same time meet SLA expectations. Voir moins

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  Kyndryl

  Jan 2022 - now

  ✔ Advanced Prompt Engineering: Developed and refined prompts to enhance the performance of AI language models, ensuring high-quality and accurate outputs for various clients.✔ Cross-functional collaboration: Worked closely with cross-functional teams to understand project requirements and integrate AI solutions seamlessly.✔ Optimization and Analysis: Utilized user feedback and data insights to continuously improve prompt performance and effectiveness.✔ Research and Innovation: Conducted research to stay updated on the latest advancements in AI and natural language processing, applying findings to improve prompt engineering processes.✔ Comprehensive Documentation: Created and maintained detailed documentation for prompt engineering processes and best practices.✔ Code Review Participation: Engaged in code reviews, contributing to the ongoing improvement of AI models and prompt strategies. Voir moins ✔ Revolutionizing Network Management: Utilized Cisco DNAC, Thousand Eyes, Ansible Tower, and TrueSight to automate complex network tasks, significantly increasing efficiency and agility. This automation led to the transformation of network management, unlocking new levels of productivity and innovation.✔ Rapid Response to Network Issues: Implemented automated device and service restarts using Ansible Tower, ensuring a swift response to network issues and minimizing downtime, crucial in high-pressure situations.✔ Enhanced Data Management: Streamlined network file management with TrueSight, facilitating efficient data storage and seamless transfers, thereby saving time and reducing the potential for errors in data handling.✔ Business Continuity Assurance: Automated regular network backups using DNAC, safeguarding critical data and ensuring continuity of operations, which is vital for organizational resilience.✔ Optimized Network Performance: Utilized Thousand Eyes for enhancing Quality of Service (QoS) and implementing Split-Tunneling strategies, optimizing network performance and prioritizing critical traffic, thereby improving overall operational efficiency.✔ Streamlined Network Configuration: Accelerated network configuration and provisioning with DNAC, optimizing resource utilization, and enabling quicker deployment of network resources, especially in time-sensitive scenarios.✔ Enhanced Security and Compliance: Orchestrated the migration from SNMPv2 to v3 using Ansible Tower, significantly bolstering network security and ensuring compliance, showcasing the ability to manage and mitigate risk effectively.✔ Agility in Cloud Applications: Leveraged network automation to extend its benefits to cloud applications, enabling the organization to achieve greater scalability, agility, and cost-efficiency, demonstrating foresight in adapting to evolving digital landscapes. Voir moins

  • AI Prompt Engineer

    Jan 2024 - now

  • Network Automation Engineer

    Jan 2022 - now