Nastasia V.

Experience

• 

  ETNO CAFE

  Aug 2019 - Mar 2021

  Barista
• 

  A.M.P.E.R.E. POLSKA

  Mar 2020 - Aug 2020

  Administrative office worker

  Administrative and office workHandling incoming and outcoming mailSupport for the accounting departmentEnforcement of overdue paymentsSupport in creating website (translation of product description and names in Spanish language)

• 

  CCIG

  Apr 2021 - May 2021

  Obsługa klienta

  Handling customer support via phone. Helping people sign up for vaccination. Providing information on the latest updates on current pandemic issues.

• 

  Merck Gruppe

  May 2021 - Jul 2021

  Graphic Designer Internship

  Making PowerPoint presentations and animations. Support the internal communication department by generating new design ideas. Podcast and video editing. Colaboration with other departments.

• 

  Majorel-netherlands

  Aug 2021 - Nov 2021

  Customer Service Agent

  Provide high quality online customer service. Deliver efficient troubleshooting and query resolution. Assist customer with account optimization and preparation of online strategy according to the client needs. Resolving issues related to Google Ads, Google Analytics, and Merchant Center including creation, optimization, monitoring, and data results reporting.Colahorate with other deparments to resolve customer escalationa within agreed timeline.

• 

  GlobalLogic

  Dec 2021 - Jul 2023

  Content Engineer

  Generating tagged data acording to task guidelinesAnalyzing documents, enter and verify data into the systemInternal project trainertesting OCR technologymanual testingCSR ambasador

• 

  Centrum Kultury Agora

  Oct 2023 - Mar 2024

  Marketing And Promotions Intern

  • Conducting workshop activities for children and adults• Preparing promotional texts for the website and social media• Conceptual and organizational support in implementing strategies for reaching audiences• Organizing exhibitions and displays• Preparing promotional graphics

• 

  Volvo Group

  Mar 2024 - Jun 2024

  Intership OtC Accountant with spanish

  Receiving payments and applying the cash against customer balances in SAPPreparing weekly reportsManaging outstanding unallocated paymentsContact with customers to obtain missing documentation