Fatin Faizah

Experience

• 

  Sri Puan Sdn Bhd

  Jan 2015 - Jan 2016

  Consult, create, editing for all relevant products of company which related to customer’s preference etc: banner design, product design Consult, create, editing for all relevant products of company which related to website design and development.

  • Part-Time Graphic Designer

    Jan 2015 - Jan 2016

  • Part-Time Web Developer

    Jan 2015 - Jan 2016
• 

  Malaysia Digital Economy Corporation (MDEC)

  Jul 2016 - Feb 2018

  o Accomplished E-rezeki High Income Apprentice course with flying colors and officially titled as Certified Digital Worker by MDEC in 2016o Consult, develop and editing for all relevant products of clients which related to their requirements including illustration design, web design, web & software developmento Developed e-learning web based application system for local university using Bootstrap, Laravel, PHP, HTML,CSS, Angular JS, Oracle, MySql, Apache Xampp, OOP and AngularJSo Developed MVP Mockup Dashboard of staff attendance system for local university using Javascript, PHP, HTML, CSS, Angular JS and IBM Rational Roseo Developed e-commerce website for small businesses governed by MDEC utilizing Wordpress, PHP,Java, OOP, Magento, Angular JS, SQL and IBM Rational Roseo Created illustration and graphic design of digital marketing for small businesses governed by MDEC utilizing Adobe Photoshop & Illustrator,Zeplin, Proshow and Sony Vegas Pro Tunjukkan kurang

  • Freelance Software Developer

    Jan 2016 - Feb 2018

  • Freelance Software Developer

    Jul 2016 - Jan 2016
• 

  PETRONAS

  Sept 2017 - Feb 2018

  Associate Software Engineering

  o Established Data Architecture Design and Data-Driven Governance in whole procurement system in Petronaso Initiated the finalized Data Architecture Model to be implement in overall digital procurement process in Petronas o Forecasted analytical research on Data Warehouse, Big Data Analytics and Business Intelligence platforms including QlikSense, QlikView, Pendo, Domo, Google Analytic and Tableau for EUC environment in Petronaso Developed MVP Mockup of Digital Procurement apps aimed to fully automate and digitalize overall process of current procurement system in Petronas worldwide Tunjukkan kurang

• 

  RBC Investor Services

  Jan 2018 - Feb 2020

  RPA Developer

  o A member of Business Management Support Team which support Global Client Operations including Fund Accounting, Fund Reporting, Middle Office, Transaction Management & Shareholder Services across all countries worldwideo Streamlined overall business management support across Global Client Operations inclusive of Fund Accounting, Fund Reporting, Middle Office, Transaction Management & Shareholder Services across all countries worldwideo Created new EUC & data macro automation frameworks for internal & oversight production process involving Fund Accountants, Business Analysts, Double Checkers and Managers in Fund Accounting Department across all respective countrieso Performed ETL/ELT & analytical review of structured & unstructured data for machine learning process to automate respective manual & repetitive tasks utilizing SQL, Oracle, Blue Prism and Excel VBAo Established new frameworks for Business Data Governance and Business Intelligence & Analytics in Production Assurance Department by utilizing PowerBI,Tableau, Sharepoint, Excel VBA and SQLo Invented MVP mockup framework for Robotic Processing Automation in all departments across Global Client Operations by implementing Blue Prism, OOP, Excel VBA, Multifond, Bloomberg, pControl and TLCo Conducted Unit Integration Testing and User Acceptance Testing by implementing STLC for each digitally automated platforms across all departments in Global Operations worldwideo Developed BI dashboards of nearly real-time MIS Reporting for higher management levels and respective stakeholders by utilizing RPA, PowerBI, Excel VBA, SQL, TLC, Multifond and pControl Tunjukkan kurang

• 

  Accenture

  Feb 2020 - Jan 2022

  Business System Analyst

  o An analyst of RPA engineering team in relation to TNS projects based in Google ’s site.o Perform R&D analysis and testing on Artificial Intelligence & Machine learning for data governance as per client requirements in a timely mannero Achieved high performance level above 95% quality score for consecutive 6 monthso Accomplished top TQ level (Transactional Quality) across all production teamso Chaired escalation and borderline cases in daily production within timely mannero Collaborated with respective RPA developers, AI engineers and stakeholders to conduct deep data extraction & analysis for AI & machine learning process focusing on structured & unstructured data of highly sensitive contentso Supervised Appeal Team which independently manage appeal escalation, perform analytical review and data governance on all highly sensitive workflows complied with client’s published policieso Led functional and/or technical support for testing and deployment of RPA botso Administered BI dashboards governance and executed functional and technical support based on the incidents requirements Tunjukkan kurang

• 

  Sime Darby Plantation

  Jan 2022 - Jan 2023

  Senior Software Engineering

  o Developed Palm Digital, a unified software platform acted as a one stop for all upstream digital solutions that creates sustainable and future-ready palm plantations with precision agriculture solutionso Collaborated with respective robotic/AI engineers and stakeholders to conduct technical analysis for AI & machine learning process by focusing on patterns & unstructured data of daily estate operationso Supervised Technical Support Team by independently manage incident escalation, perform analytical review and software governance on all workflows within business operationso Initiate and led digital adoption and user enablement initiatives for enhancing the user behavior tracking analytics by implementing Whatfix analytic and Pendo analytic on our internal productso Led and coached junior engineers executing UAT and Regression Testing for better UI UX & product experience o Managed employee training for new hires, over a period of 3 months offering continuous guidance and mentorship on best practices while providing constructive feedback Tunjukkan kurang

• 

  IBM

  Sept 2023 - now

  Technical Consultant

  o Focused on evangelizing, enabling and supporting current and future technical ecosystems around IBM product portfolio, which includes AI, Data, Automation, Security and Sustainability software products. o Support business partners with technical expertise during their project deliverieso Act as a technical expert on implementing IBM products to our partners across APAC countrieso Conduct in person and virtual training for our partners across APAC countrieso Maintain and expand technical enablement materials and web content to support new and existing ecosystems and product integrationso Consult IBM partners in enabling the best technical solutions for the software ecosystem environments accross APAC countrieso Led and conduct technical enablement sessions with IBM partners accross APAC countries specializing in AI solutions Tunjukkan kurang