Michael Smith

Experience

• 

  US Air Force

  Jan 1990 - Nov 1997

  SSgt, Information Management

  Designed Databases for case file tracking for the Air Force Office of Special Investigations (AFOSI) Information Release and Procurement Fraud Directorates. Provided agency and project level configuration management for the Defense Intelligence Agency Systems Center. Chaired the Agency Configuration Management Board. Developed software installation packages for Solaris 4.1.3 and Windows NT platforms.

• 

  Defense Intelligence Agency

  Nov 1997 - Jul 1999

  Systems Programmer, GG-11

  Provided Windows NT domain management. Lead Systems Management Server Administrator. Database Administrator for SMS databases. Developed automated workstation installations and SMS software distribution packages.

• 

  Paragon Computer Professionals

  Jul 1999 - Apr 2005

  Software Development Team Lead

  Contracted to IBM as the Software development Team lead for their Lucent Technologies account. Responsible for tools development and process automation relating to Windows NT and Exchange infrastructure management.

• 

  IBM Global Services

  Jan 2001 - Jan 2005

  Software Developement Team Lead
• 

  GuitarGearHeads.com

  Mar 2004 - Jul 2013

  Website Moderator

  Moderate website forums by ensuring posted content conforms to website rules. Greet new members in the introductions forum to help build a sense of community. Research and answer guitar and music related questions presented by members. Monitor manufacturer websites for new gear in the market.

• 

  Almac Clinical Technologies

  Nov 2005 - Jan 2014

  Manage team of 5 developers in the development of IVR/IWR systems in support of clinical trial for external clients. Responsible for operational readiness of internal tool deployment into the production development environment. Develop standards for implementing complex trial designs relating to adaptive randomization and patient diary IVR systems. Work with the internal tools development team to define the requirements and ensure tools created meet the needs of production ID trial developers. Develop complex clinical trials and diary systems, mentor junior developers in coding standards and design patterns.

  • Technical Service Lead

    Apr 2011 - Jan 2014

  • Technical Solution Engineer

    Oct 2007 - Apr 2011

  • Sr. Systems Developer

    Nov 2005 - Oct 2007
• 

  Cotiviti

  Jan 2014 - now

  Lead a diverse group of Software Engineers to deliver custom audit applications in support of healthcare payment integrity. Responsible for Coordination of Benefits (COB), Accent and Post ID audit tools. Lead direct hire and contract software engineering professionals who work in SAFe Agile scrum and Kanban teams responsible for development and support of audit support applications for RCA auditors. Lead direct hire and contract software engineering professionals who work in SAFe Agile scrum and Kanban teams responsible for development and support of audit support applications for RCA auditors. Manage the Digital Application Delivery Team. Responsible for development of Enterprise level tools and applications and vendor management of our Mendix account. Manage the RCA Engineering support teams for the Coordination of Benefits (COB) and Pharmacy audit practice areas. Responsible for supporting 40+ clients on each team to include ingestion and ETL of client data, production support of operations auditors and administrative support teams, cradle to grave SDLC management for applications and ad hoc reporting.

  • Director, R&D, RCA Engineering

    Aug 2023 - now

  • Sr. Manager, R&D, RCA Engineering

    May 2020 - Sept 2023

  • Manager, R&D, RCA Engineering

    Nov 2018 - May 2020

  • Manager, Digital Application Development

    Mar 2016 - Nov 2018

  • Manager, Business Optimization

    Jan 2014 - Mar 2016