Ajay Mandlik

Ajay Mandlik

Associate Engineer

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location of Ajay MandlikMumbai, Maharashtra, India

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  • Timeline

  • About me

    Associate Consultant at HCL Technologies || PaloAlto || Panorama

  • Education

    • Siddhant College Of Engineering

      2011 - 2014
      Bachelor’s Degree Electronis and telecommunication First class
  • Experience

    • Tata communication Ltd. dighi

      Aug 2015 - Nov 2018
      Associate Engineer

      Providing first level support,management & monitoring of ILL,VPN Services issue of TCL nationwide network.*To book major and minor ticket regarding (link down,packet drops,link flapping,minor packet drops) of Wireless last mile like (TTSL ,SIFY,TIKONA,TATANET,Samapark,Hughes etc. ).*Various different ways to book ticket like on (mail,call,portal).*Update data regarding all ticket booked.*Maintain records in excel sheet.*Take follow up with last mile engineer visit at customer and BTS site to resolve issue.*Do basic troubleshooting with customer.*Act as a service annsurance owner & directing all concerned teams to right actions for immediate restoration of service.*Link confirmation with local customer or NOC.*Closing of ticket.*Send escalation mail to different level if proper update not got through responsible team.*Check the link by ping the WAN IP of customer end on putty software.*Hands on troubleshooting of network devices (Router,Switches ,LAN,WAN,POE,RF Devices etc) Show less

    • IOPEX Technologies

      May 2019 - May 2022
      • Virtualization Specialist

        Feb 2022 - May 2022
      • Sr.System Engineer

        Aug 2021 - Feb 2022
      • System Engineer(Palo Alto)

        May 2019 - Aug 2021
    • HCLTech

      May 2022 - now
      Associate Consultant
  • Licenses & Certifications

    • AWS Solution Architecture

      Aws Certified Solutions Architect Associate
    • Wave certified coures in telecom.

      Waves Institute
    • Cisco Certified Network Associate

      Cisco
      Feb 2019
    • PCNSE

      Palo Alto Networks
      Nov 2020