
Fernando Ramos
Virtual Hub Trainer/Business Analyst

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About me
Business Process Specialist Accenture Netherlands
Education

Universidade Estadual Paulista Júlio de Mesquita Filho - University of Sao Paulo State
1999 - 2002Bachelor's degree SOCIAL SCIENCES
University of Westminster
2009 - 2011Master of Arts - MA Political Economy
Experience

Accenture
Aug 2012 - Sept 2016Virtual Hub Trainer/Business AnalystResponsible for preparing and delivering webinars and 1on1 customized sessions for our client's partners and customers globally, in the newly implemented business model. Track and provide reports and data analyses to client regarding the implementation's progress.

Accenture D
Sept 2016 - Oct 2020Team Lead/Management ConsultantLead a global virtual training team responsible for providing end to end support - from training logistics to evaluation score and feedback - to the client in various programs and tools. Part of my role was also to manage team's expectations on daily basis, support them with their career aspirations and foster a positive and inclusive environment where people felt safe and had a sense of belonging.

Accenture Operations Poland
Oct 2019 - Nov 2020Cross Cultural Awareness LeadResponsible for planning and engaging, with people from different projects, intercultural activities aiming at increasing cultural awareness among our employees as well as to promote the many different cultures we have within our company.

Accenture Poland
Nov 2020 - Nov 2022Management ConsultantOver eight years of experience in developing training and delivering organisational transformation journeys for complex organisations going through large scale technology transformations, and in building customer relationship within technology and business services industry.

Accenture the Netherlands
Oct 2022 - nowBusiness Process Specialist
Licenses & Certifications
- View certificate

Thriving Together
Thrive GlobalApr 2023
Honors & Awards
- Awarded to Fernando RamosLeading in a Truly Human Way - 2019
Languages
- enEnglish
- poPortuguese
- spSpanish
- poPolish
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