Adebayo Femi

Adebayo Femi

Front office manager

Followers of Adebayo Femi1000 followers
location of Adebayo FemiNigeria

Connect with Adebayo Femi to Send Message

Connect

Connect with Adebayo Femi to Send Message

Connect
  • Timeline

  • About me

    Front Office Manager at Hotelinn by Shelter Suites and Hotels Ltd / A Passionate hotelier/ Award winning 🥇/Revenue generation Savy/Guest satisfaction specialist/ Solid Team Builder

  • Education

    • Wavecrest College of Hospitality

      2023 - 2023
      Diploma of Education Taking Ownership Leadership Programme DIPLOMA

      Activities and Societies: Hospitality Hospitality

    • America hotel and lodging educational institute

      2020 - 2020
      Diploma Hospitality Administration/Management
    • Alison Free Open Certified Learning

      2015 - 2015
      Diploma Hotel/Motel Administration/Management Distinction

      Hospitality Management Studies - Hotel Operations

    • Moshood abiola polytechnic

      2002 - 2004
      Associate’s Degree business administration

      Business Administration

    • Lagos Business School, Pan-Atlantic University

      2022 - 2022
      Diploma Leadership Assessment Programme Certificate of participation

      Activities and Societies: Hospitality leadership Assessment in hospitality

    • Lagos Business School, Pan-Atlantic University

      2022 - 2022
  • Experience

    • Hotel de island

      Apr 2013 - Mar 2015
      Front office manager

      *Making sure the hotel is making profit and cutting of excess expenditure.*Making sure the guest have the best experience while in-house and treating there complains as professional as possible.*Working directly with all departmental heads and enforcing the company policies.*Making sure all staffs follow simple maintenance and safety procedures.* Smooth running of the hotel, and optimization of time and man power to yield productivity.*Compilation of reports e.g Occupancy reports and Financial information.* Managing and training the concierge, and team of receptionists.* Ensuring the front desk provides a professional and friendly service for customers.* Troubleshooting emergencies and Setting up measures to prevent such.* Staff Rota schedule.* Liaising with other departments to maintain smooth work flow. Show less

    • Park Inn by Raddison Abeokuta

      Mar 2015 - Sept 2017
      Front Office Supervisor

      *Making sure the guest have the best experience while in-house and treating there complains as professional as possible.*Checking in and out of guest.*Driving the business in other to deliver profit.*Delivering the unique Rezindor YES I CAN ! standard.*Front office staff trainner

    • Mitros Residences

      Oct 2017 - Feb 2018
      Front Office Manager / Duty Manager

      Responsibilities include:Managing and training the Front Office staffEnsuring the front desk provides a professional and friendly service for guestsDealing with guestsArranging staff schedulingActing as liaison between General Manager and staffCritical skills include :Diplomacy and the ability to communicate clearlyFirm leadership skillsThe ability to multitask, priorities and manage timeThe ability to perform under pressure

    • Office of the Speeker Ogun State House of Assembly

      Feb 2018 - Nov 2018
      Personal Assistant
    • Lagos Continental Hotel

      Nov 2018 - Jul 2024

      Hotelier

      • Assistant Front Office Manager

        May 2021 - Jul 2024
      • Duty Manager

        Nov 2018 - May 2021
    • Hotelinn by Shelter Suites Ltd

      May 2024 - now
      Front Office Manager
  • Licenses & Certifications

    • Diploma in Hotel Management

      View certificate certificate
    • Leadership Assessment Programme

      Lagos Business School, Pan-Atlantic University
      Jun 2022