Hassan Khalil

Hassan Khalil

Technical Support

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location of Hassan KhalilDubai, United Arab Emirates

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  • Timeline

  • About me

    Administrative Officer & Public Relation Officer PRO

  • Education

    • University of Science and Technology

      2011 - 2015
      Diploma of Education علوم الحاسوب Good
  • Experience

    • The Republic of Sudan ( Africa City of Technology)

      Jan 2015 - Jan 2017
      Technical Support

       Provide support in operations in the domain of Service Desk Support. Installing and configuring computer hardware operating systems and applications. Monitoring and maintaining computer systems and networks. Installing, Configuring and Troubleshooting of Windows XP, Windows Vista Professional, Windows 7 Professional, etc. Installation & troubleshooting of Local and Network printers. Thorough knowledge in TCP/IP, DHCP, DNS ,Creating Profiles to users for customizing desktop settings. Show less

    • ALFaisal Eye Hospital

      Jan 2016 - Jan 2017
      Call Center Agent

       Answered phone and assisted customers with initial inquiries Performed basic data entry for online customer database , Established trusting relationship with customers , Manage application changes , Provide guidance and information on application requirements.

    • Bashasha

      May 2018 - Dec 2018
      Technical Support Engineer

       Installing and configuring computer hardware, software, systems, networks, printers, scanners, and conducting electrical safety checks on computer equipment. Installation and programming of CCTV systems, Access control systems, time attendance software, Intrusion systems, Fire Alarm system, Structure cabling. Provided Technical support to all Network issues: Troubleshooting system and network problems, diagnosing, solving hardware or software faults. Maintaining records of software licenses, computer systems and networks. Managing stocks of equipment, consumables and other supplies. Installing and configuring computer hardware operating systems and applications. Design and installation of Structure Cabling. Show less

    • Zoro gents salon

      Jul 2019 - Jun 2021
      Accountant

      Accounts Officer and Salon Management Computer system management, reporting and email sending. - And Supervision of CCTV cameras andattendance system. Responsible for buying and selling products. Social Media Advertising Officer

    • Micro Building Cleaning Co.

      Aug 2021 - Jan 2023
      HR Assistant and Public Relation Officer PRO

      o Submit a weekly report to the Director of Procurement and Human Resources to show what has been accomplished and what has been postponedo Managing annual vacation and sick leaves including, leave approval, follow up, documentation of leave Records.o Renew, update and keep up all workers and their dependents visas and work contracts on time to guaranteeo Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises.o Preparing or updating employment records related to hiring, transferring, promoting, and terminating. o Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc. o Addressing any employment relations issues, such as work complaints and harassment allegations. o Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks.o Deal promptly and productively on general enquiries about PRO functions Knowledgeable enough on the process of getting residency permits etco Assist all sponsored staff and their dependents in the medical check processo Maintain database of all passports and residence visas and directly updating the database when details change.o When the need arises, represent the company at different offices like Airport ,Embassies, Police Station, Ministries /Municipalities and government Departmentso Resident and Employee Visa (new entrants & renewals) and Medical test/medical insurance applicationso Labor and Immigration Cards and Emirates ID Cardso Company and Branch formation and Annual License renewals and updateso Changes to Trade Licenses, transfers and Regulatory approvals and NOC letters Show less

    • Sara Group Holdings L.L.C. Dubai Branch

      Mar 2023 - now
      Administrative Officer

      • Procurement Officer.• Responsible for renewing and issuing Trade licenses and renewing lease contracts.• Responsible for contracting with maintenance companies for the maintenance of surveillance cameras and the fire alarm system and general maintenance.• Responsible for buying, selling, repairing, and maintaining vehicles, as well as obtaining promotion permits for all Emirates.• Handling all requirements for the companies vehicles such as: Vehicle Tracking System - ASATEEL, and licensing procedures.• Issuing Promotion vehicle permits for all Emirates.• Preparing monthly report to the financial officer to show what has been accomplished and what has been postponed. Show less

  • Licenses & Certifications

    • Microsoft Certified Solutions Associate Windows Server 2012

      Microsoft
      Jan 2018
    • Cisco Certified Network Associate Routing and Switching (CCNA)

      Cisco
      Nov 2017
    • Microsoft Certified IT Professional Installation and Configuration for Microsoft Dynamics NAV (MCITP)

      Microsoft
      Jan 2018
    • Operations Strategy for Business

      Project Management Institute
      Oct 2025
      View certificate certificate
    • Operations Management Foundations

      LinkedIn
      Oct 2025
      View certificate certificate