Justin Powers

Experience

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  Publix Super Markets

  Nov 2012 - Oct 2020

  • Unloaded and handled all produce deliveries, ensuring product quality was kept during unloading• Performed inventory adjustments and ensured that inventory counts were accurate • Donated damaged items to second harvest food bank, rather than throw them away• Ensured safety and health standards were met while producing cut fruits and vegetables• Worked in a quick and timely manner while ensuring the entire department was clean and organized • Performed premier quality customer service by handling any requests or concerns from customers• Developed and maintained a professional way of engaging with customers• Cashier, maintaining an accurate till balance and handling financial transactions

  • Produce Clerk

    Jan 2014 - Oct 2020

  • Front Service Clerk

    Nov 2012 - Jan 2014
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  Vale Food Co

  May 2016 - Jul 2016

  Prep Cook

  • Assisted with the preparation of a wide variety of foods

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  Florida Office of State Courts Administrator

  Jan 2019 - May 2019

  User Support Analyst

  • Worked one on one with clients to meet their needs• Responsible for first and second level support ticket resolution• Resolved hardware and software problems reported by on-site and remote users• Talked to clients and computer users to determine the nature of any problems they encounter• Repaired equipment and replaced hardware • Investigated, diagnosed and solved computer software and hardware faults

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  Applegate Information Services LLC

  Oct 2020 - Jul 2021

  Information Technology Desktop Support Technician

   Responsible for end user support and providing premier customer service to clients Collaborated with team members to ensure efficient operation of client computing environments  Investigated, diagnosed and solved computer software and hardware faults remotely over the phone with users Supported and maintained organizational computer systems, desktops, and peripherals Installed, diagnosed, maintained, repaired, and upgraded hardware while ensuring optimal work performance  Performed remote analysis, diagnosis, and resolution of complex desktop problems for end users, and recommended and implemented corrective solutions Show less

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  Lumen Technologies

  Jul 2021 - now

  • Design Engineer

    Sept 2023 - now

  • Solution Support Engineer

    Apr 2023 - Sept 2023

  • Solutions Support Associate

    Jul 2021 - Apr 2023