Krizelda Vinluan

Experience

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  Accenture

  Aug 2015 - Jan 2019

  Business Process Delivery Associate

  •I was responsible for performing data entry and research using various systems and tools, and efficiently assessing and resolving both standard and non-standard issues assigned by clients. •I provided assistance to the Subject Matter Expert in managing team queries, and •actively participated in presentations for team activities and events. •Additionally, I have a proven track record of developing and implementing process improvement ideas and was consistently a top performer, recognized for achieving perfect quality.•Furthermore, I actively participated in community activities, serving as a member and volunteer of the Accenture Photography Club and Corporate Citizenship initiatives. Show less

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  Burjeel Hospital

  Jun 2019 - Jun 2021

  Facility Coordinator

  •Acted as the main point of contact for patients and personnel seeking facility-related support and information. •I was responsible for monitoring service level agreements (SLAs) for contractors and vendors. •Provided support to the Facilities Manager in the implementation of projects, materials procurement, contract preparation, and scheduling. •Additionally, I developed and managed budgets for facilities, ensuring compliance with financial constraints, •and prepared monthly departmental key performance indicator (KPI) and performance reports. •I also conducted monthly inspections of facilities, identifying and reporting inconsistencies to the Head of Department (HOD) to ensure the highest level of facility management. Show less

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  Starkey Hearing

  Oct 2021 - Dec 2023

  Administrative Coordinator

  •Manages the licensing, credentialing, and examination process for healthcare facilities and professionals under the jurisdiction of the Department of Health-Abu Dhabi and Dubai Health Authority. •Responsible for overseeing facilities to ensure compliance with health authorities' requirements and protocols. •I monitor the sales performance of the sales team by closely tracking their daily Excel reports and utilizing the CRM system. •Moreover, I play a role in expanding the company's business services by researching and sourcing insurance networks and partners, •and providing training to the front desk team on the insurance process. •Lastly, I prepare technical and commercial proposals for tender participation. Show less

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  Proactiv Entertainment

  Jun 2024 - now

  Executive Administrator