Mandi Smith

Experience

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  GAPKIDS

  May 2005 - Jan 2009

  Sales Associate

  • Collaborated with store managers to optimize the floor layout, advised and set competitive daily sales goals• Developed strong customer service, sales and communication skills while working in retail sales industry as a sales representative.• Merchandised daily inventory, operated cash register gaining experience and confidence working with all types of money mediums.

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  VECTOR MARTKETING

  May 2006 - Aug 2008

  Sales Representative & Assistant Manager

  • Trained and developed new employees for the Bellevue office.• Made in-home sales calls in the greater Seattle area maintaining personals and office sales goals, selling more than $15,000 in product.• Successfully started to build one of the highest grossing offices in the nation.

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  Reliable Credit Association, INC (WA)

  Aug 2008 - Mar 2013

  Senior Loan Officer

  • Worked directly with dealerships to negotiate contracts for used auto purchases• Specialized in subprime lending averaging $350,000-$400,000 per month • Provided excellent customer service in a fast-paced environment facilitating conflict resolution, while maintaining upwards of 250 incoming and outgoing calls each week• Handled the accounts payable and title clerk positions for the Lynnwood branch.

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  Wright Runstad & Company

  Apr 2013 - Sept 2016

  • Handled tenant work requests & followed up to ensure satisfaction• Designed special events (i.e., Holiday events, Seahawk events)• Tracked insurance certificates for vendors & tenants; ensured compliance with building owner requirements• Conducted regular janitorial inspections with the janitorial contractor, monitored janitorial supplies & was their primary contact• Maintained property files, lease files, & online administrative filing system• Participated as a member of the company's Social Media Committee and was the chair of the Wellness Committee. Show less

  • Property Administrator

    Apr 2015 - Sept 2016

  • Administrative Assistant

    Apr 2013 - Apr 2015
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  Kingscliff Beach Hotel

  Dec 2016 - Jun 2020

  Event Manager

  Supervised, supported, and scheduled daily work for event staff, ensuring efficient operations and a seamless guest experience.Collaborated with management and kitchen teams to resolve service issues and ensure smooth event execution.Coordinated with bar staff to manage event beverage service, ensuring accurate billing and guest satisfaction.Communicated with kitchen staff to guarantee timely preparation and delivery of catering orders for events.Managed event bookings, greeted clients, and coordinated guest seating arrangements to ensure seamless event flow and satisfaction. Show less

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  Babalou Weddings & Events

  Dec 2018 - Mar 2020

  Event Manager

  Produced weddings and events generating an annual revenue of $1.2M in sales while maintaining the highest level of customer service.Led and trained the front-of-house team to ensure efficient and effective service.Collaborated with sales, coordination, and kitchen staff to manage menus, dietary needs, and special requests.Developed custom bar and cocktail menus to cater to individual guest preferences.Managed weekly inventory of alcohol products, aligning stock with event-specific menu requirements. Show less

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  SPARKMAN CELLARS LLC

  Aug 2020 - now

  Manages all administrative logistics for event planning, booking, and promotions for both private and in-house events.Coordinates with clients and vendors from event inquiry through event execution, ensuring a seamless experience.Collaborate with clients to determine specific event requirements, ranging from intimate gatherings with as few as 5 guests to large vendor markets with over 500 attendees.Drafts and negotiates contracts from $500 to $15k for new events and processes all necessary payments.Provides leadership and assistance to vendors and clients on event day, overseeing all aspects from setup to tear down.Develops creative ideas to enhance and expand the range of in-house event offerings. Show less Motivated staff to consistently achieve a sales goal of $10,000 every Saturday.Scheduled employee shifts based on customer traffic and individual strengths to optimize performance.Organized and executed in-house winery events and promotions, enhancing guest experiences.Built strong relationships with guests and wine club members through personalized tableside service.Managed and delegated general tasting room opening, closing, and side-work responsibilities.Collaborated with the production team to create additional learning opportunities for staff. Show less

  • Event Manager

    May 2022 - now

  • Tasting Room Manager

    Aug 2020 - Jun 2022