Lorraine D'souza

Experience

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  RG Pharmaceutica (Pvt.) Ltd.

  Feb 2005 - Dec 2010

  Receptionist cum Secretary

  • Greeted and welcomed guests and provided a positive first impression of the organization.• Directed visitors by maintaining employee and department directories.• Kept the office secure by adhering to procedures, issuing visitor badges, and monitoring logbooks.• Maintained Calendars for CEO and scheduled appointments.• Prepared travel and accommodation arrangements.

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  Pharmatec Pakistan Ltd

  Nov 2011 - Feb 2012

  Secretary

  - Reported to Director Technical - Coordinated activities related to the Production department- Scheduled & arranged meetings

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  Lakson Group of Companies (SybridMD )

  Apr 2012 - Nov 2012

  Accounts Executive - Medical Biller

  - Data Entering- Update QRG as per client’s instructions- Delivering as per the SLA’s- Target base

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  Dolmen Group

  Mar 2013 - Jul 2014

  Executive Secretary

  - Reported to COO & GM Portfolio (Expatriates)- Managed appointments and prepared MoM and followed up accordingly. - Prepared presentations as required by COO & GM Portfolio- Managed all travel arrangements. - Managed reimbursements and remittances.- Assisted Marketing team when required for events . Oversee the final event preparation to update COO- Supervise house staff daily.- Disbursement of cash salaries for house staff.

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  Fancy Group of Companies

  Dec 2015 - Aug 2019

  Executive Secretary

  • Managed executive’s calendars and scheduled meetings.• Coordination with Headmistress for weekly meeting & work planners.• Prepared travel and accommodation arrangements.• Maintained Family’s personal data, travel data and any other assistance required.• Coordinated & assisted HR Department for events, trainings and employee activities.• Assisted in updating HR policies / manuals.• Prepared expense reimbursements claims.• Maintained Log book for incoming mails, office stationary inventory, guest and gift logs for the CEO.• Supervised the performance of clerical staff.• Scanned & maintained family important files. Show less

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  ENI PAKISTAN LIMITED

  Aug 2019 - Jul 2021

  HR Secretary

  • Supported in the on-boarding process for new hiring.• Prepared all types of letters: Employees Service Certificates, Reference letters, Contract Renewals / Confirmations letters, Bank letters.• Visa letters i.e. business, training and personal letters etc.• Assisted the OD team with Performance Appraisal process, as required.• Assisted Compliance department to ensure all policies and procedures were updated & filed.• Ensured changes to the employees’ profiles were properly reported and submitted to Administrator payroll.• Coordinated health and safety related initiatives.• Arranged pre-employment medicals for new recruits.• Ensured necessary TMS were raised for the department i.e. Medical, Travel, New Recruits, Administration, ICT Equipment's etc.• Reimbursement memo to finance of airfare for appearing for interviews or medicals etc• Maintained employee files.• Administered department leaves and attendance.• Prepared expats POB daily.• Provide secretarial support to department in general and to HRO Manager. Show less