Scott Touchberry

Experience

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  TOUCHBERRY MEDIA INC

  May 1983 - Oct 2003

  • GENERAL MANAGER

    Jan 1991 - Oct 2003

  • OPERATIONS MANAGER

    Jan 1989 - Jan 1991

  • Sales and Marketing Manager

    Jan 1985 - Jan 1989

  • Sales Representative

    May 1983 - Jan 1985
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  TOUCHBERRY MEDIA INC

  Aug 2004 - Jan 2007

  SALES CONSULTANT AND PROJECT MANAGER
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  Godfrey Group

  Feb 2007 - May 2016

  Customer Service and Logistics Manager

  Customer Services:Manage sales team support activities including overflow calls, quotes, order processing, sales order management, graphics traffic flow, and transportation. Manage fulfillment of requests for parts, samples, returns, warranty and issues. Interface and engage with cross-function departments. Maintain shipping schedule. Client Services: Manage trade show services support including manual, forms, and contracting. Responsible for securing transportation, storage, inventory, instructions and scheduling. Manage supplemental labor, expenses, invoicing and expense reconciliation. Logistics Services:Manage shipping staff, inbound and outbound freight. Develop carrier base relationships, negotiate rates, manage contracts, fill bills; properly identify, class and specify shipments. Manage International shipments, forms and certificates. Interface with brokers. Resolve damage, late or lost shipments and other claims. Shipping Services: Maintain shipment systems and shipping vendor relationships. Maintain inventory of shipping materials & supplies. Manage RMA return procedure. Produce and distribute shipping documents. Track and Trace shipments. Manage shipping documents archive. Show less

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  Kuehne + Nagel Integrated Logistics

  Aug 2016 - Sept 2020

  Integrated Logistics Operations Specialist

  Managed the international supply chain for Pharmaceutical and consumer health care products. Managed role as primary communication point between client and logistics service provider representing client needs, logistics capabilities, constraints, and destination market requirements for expectations alignment. Drove improvement through KPI management and supply chain forecasting to minimize risk, optimize business gain, reduce costs, and stabilize inventory.