Swarna Rekha T

Experience

• 

  HCL Technologies Ltd

  May 2012 - Oct 2015

  Software Engineer
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  MUNNA WEB MARKETING PRIVATE LIMITED

  Nov 2015 - Sept 2017

  Business Analyst

  • Involved in analyzing and providing solutions to the prioritized issues of Business users. • Conducted daily standups, backlog refinement, sprint planning, sprint review and retrospectives.• Developed and maintained project schedules to track milestones, provided project status reports to stakeholders and management.• Calculate Risk Impact with respect to the process flow. • Create Functional Specification for the business requirements. Create Technical Specification for the process with use cases. • Review the Detail Design & Confirmation with Customer for use cases. • Help Support team in understanding the process and provide solutions. • Involved in creating the weekly status report for the number of issues.• Conducting root cause analysis to strategically improve the process.• Schedule discussion/meeting internally to discuss on the changes/design. • Ensure the team follows the quality standards in terms of design/code. • Collaborate with stakeholders and identify risks.Key Accomplishments:o Worked with analytics and project team to maintain the KPIs and project SLAs.o Delivers expected business results while making sure the requirements are met. Show less