N. Diane Wilson

N. Diane Wilson

Program Director/Music Director

Followers of N. Diane Wilson107 followers
location of N. Diane WilsonKings Mountain, North Carolina, United States

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  • Timeline

  • About me

    Branch Administrator, Earth Farms Organics, LLC Wind River Environmental

  • Education

    • Laramie County Comminity College

      1987 - 1988
      Music Theory and Composition

      Music education. Piano, earning degree to become a music teacher.

    • Cheyenne East High School

      1982 - 1985
      High School General Studies Graduated with a 3.8 GPA

      General studies. Received diploma with a GPA of 3.8

  • Experience

    • KSHY Radio

      Aug 1987 - May 1993
      Program Director/Music Director

      Secretary, put new music into daily rotation, wrote, produced, mixed and recorded commercials. Worked with Manager for on-air promotions, monthly station events, yearly Toys For Joy event, Concert promotions. Interviewed different people concerning issues or upcoming community events such as the Mayor, Pastors, Law Enforcement officers for the Silent Witness program. Interviewed various Christian bands such as Dallas Holm, Mylon Lefever, News Boys, etc. Daily logging commercials into program logs for daily rotation, AP/AR. Live remote such as concerts and events around the city. Show less

    • Sierra Trading Post

      Aug 1998 - Feb 2000
      Customer Service Rep

      Processing orders into computer system via phone, mail and e-mail. Processing payments for orders, fax, e-mail and phone correspondence. Monitor Customer Service calls, Shoe fit specialist.

    • Fuelman Of The Carolinas

      Apr 2000 - Mar 2002
      Customer Service Representative

      Placed information into computer, which made fuel cards for large corporations and small businesses.

    • Alnew Renovations

      May 2002 - now
      Office Manager

      Payroll, AR/AP, Keeping information into Excel Spread sheets of each home/business owner where work has been completed. Setting appointments with prospective clients to set up estimates and proposals. Final walk through with client before job closes.

    • NDW Tax Services

      Dec 2008 - Mar 2021
      Owner

      Preparation of Federal Income Tax. Individual and business

    • C3i Solutions

      Oct 2015 - Mar 2019
      Operations Specialist

      Attracts potential customers by answering product and service questions; suggesting information about other products and services.Opens customer accounts by recording account information.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.Daily corrections of all agents, Contact review of all agents, takes supervisory calls when Specialist or Manager are not available. Live chat via Internet, process incoming e-mails, process delivered mail via US post office,assistant in training classes on processing e-mails, chats and white mail. 4/21/2017 became Certified JOM (Joy of Monitoring). Monitor rep calls, chat, e-mail and data integrity. 12/14/2017-Trained and certified for conducting interviews for new account reps for all programs within C3i Solutions.9/12/2018-Certified Program Trainer for incoming new hires. Show less

    • Wellington House Nursing Home Limited

      Oct 2015 - Oct 2015
      Personal Care Assistant

      Personal Care Assistant for patients with Dementia and Alzheimer's.

    • Earth Farms Organics

      Mar 2021 - now
      Office Administrator
  • Licenses & Certifications

    • Certified Account Representative

      Oct 2015
  • Volunteer Experience

    • Water Of Life Ministries, Secretary/Treasure

      Issued by Gaston County, NC on May 2002
      Gaston County, NCAssociated with N. Diane Wilson