Ridha Almishari

Ridha Almishari

Desktop Support Engineer

Followers of Ridha Almishari5000 followers
location of Ridha AlmishariDammam, Eastern, Saudi Arabia

Connect with Ridha Almishari to Send Message

Connect

Connect with Ridha Almishari to Send Message

Connect
  • Timeline

  • About me

    Electrical Engineer @ SETRA | Remote User Support, IT

  • Education

    • Valparaiso University

      2014 - 2018
      Bachelor's degree Electrical and Electronics Engineering 3.16 out 4
  • Experience

    • Roken Aldhahia Est.

      Jul 2018 - Dec 2019
      Desktop Support Engineer

      • Experienced in diagnosing and resolving hardware and software issues.• Proficient in installing and upgrading operating systems and computer software.• Skilled in maintaining and installing hardware components.• Skilled in installing and configuring drivers for various peripherals, including scanners, cameras, and external storage devices. • Understanding of device compatibility and troubleshooting issues related to peripherals.• Experience in identifying, removing, and preventing malware infections.• Knowledge of applying security patches and updates to systems.• Capable of identifying and resolving network connectivity issues.• Experience with setting up and managing network printers for shared access.• Efficiently completing job reports and ordering necessary supplies.• Providing clear and informative training on computer operation. Show less

    • NSH Corporation

      Dec 2019 - Dec 2020
      IT Client Support Engineer

      • Identifying and resolving complex technical issues across hardware, software, and networks.• Demonstrated ability to diagnose and resolve intricate IT challenges.• Providing exceptional technical support to clients, ensuring timely and effective resolutions.• Managing and prioritizing support tickets, ensuring prompt and accurate responses.• Skilful in configuring and deploying computer systems to meet organizational needs.• Meticulous in documenting technical issues and resolutions, contributing to knowledge base and process improvement. Show less

    • SETRA: Saudi Electronic Trading Co.

      Jan 2021 - Jan 2025
      Electrical Engineer

      • Testing and commissioning of fire alarm systems. • Supervise the full installation of fire alarm systems as per approved drawings. • Fire alarm system programming and verifying as per approved cause/effect matrix.• Installing and programming addressable fire alarm system panels (simplex).• Install, configure, and maintain the institution's CCTV systems.• Teste and troubleshoot installed CCTV systems to ensure proper functionality• Experience with installing various types of access control systems (card readers, biometric devices, turnstiles, etc.).• Knowledge of configuring access control systems to meet specific security requirements, including user permissions, time schedules, and alarm settings.• Ability to integrate access control systems with other security technologies (CCTV, intrusion detection, fire alarms). Show less

  • Licenses & Certifications

    • Dale Carnegie

      Dale Carnegie Training
      Nov 2017
    • HVAC Systems I: Introduction to HVAC Systems

      Schneider Electric
      May 2020
    • A Comparison of AC and DC Power Distribution in the Data Center

      Schneider Electric
      Apr 2020
    • Alternative Power Generation Technologies

      Schneider Electric
      Apr 2020