Ridha Almishari

Experience

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  Roken Aldhahia Est.

  Jul 2018 - Dec 2019

  Desktop Support Engineer

  • Experienced in diagnosing and resolving hardware and software issues.• Proficient in installing and upgrading operating systems and computer software.• Skilled in maintaining and installing hardware components.• Skilled in installing and configuring drivers for various peripherals, including scanners, cameras, and external storage devices. • Understanding of device compatibility and troubleshooting issues related to peripherals.• Experience in identifying, removing, and preventing malware infections.• Knowledge of applying security patches and updates to systems.• Capable of identifying and resolving network connectivity issues.• Experience with setting up and managing network printers for shared access.• Efficiently completing job reports and ordering necessary supplies.• Providing clear and informative training on computer operation. Show less

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  NSH Corporation

  Dec 2019 - Dec 2020

  IT Client Support Engineer

  • Identifying and resolving complex technical issues across hardware, software, and networks.• Demonstrated ability to diagnose and resolve intricate IT challenges.• Providing exceptional technical support to clients, ensuring timely and effective resolutions.• Managing and prioritizing support tickets, ensuring prompt and accurate responses.• Skilful in configuring and deploying computer systems to meet organizational needs.• Meticulous in documenting technical issues and resolutions, contributing to knowledge base and process improvement. Show less

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  SETRA: Saudi Electronic Trading Co.

  Jan 2021 - Jan 2025

  Electrical Engineer

  • Testing and commissioning of fire alarm systems. • Supervise the full installation of fire alarm systems as per approved drawings. • Fire alarm system programming and verifying as per approved cause/effect matrix.• Installing and programming addressable fire alarm system panels (simplex).• Install, configure, and maintain the institution's CCTV systems.• Teste and troubleshoot installed CCTV systems to ensure proper functionality• Experience with installing various types of access control systems (card readers, biometric devices, turnstiles, etc.).• Knowledge of configuring access control systems to meet specific security requirements, including user permissions, time schedules, and alarm settings.• Ability to integrate access control systems with other security technologies (CCTV, intrusion detection, fire alarms). Show less