David Dobrei

Experience

• 

  DIGI

  May 2008 - Jun 2009

  Junior Sales Representative

  Presenting and selling internet and landline offers to customers Finding and closing more than 100 new customers contractsUsing negotiation, communication and sales techniques to improve customer relations

• 

  DAT Group

  Aug 2011 - Aug 2022

  Leading a team at highest standards in a joint effort to deliver precise data, with customer satisfaction of >90% and employee retention of 100%Testing various fields of the web app we offer, document and report the errors found in the application our company sellsConnecting with our customers and offering continuous communication and support Taking more responsibilities including Market Analysis and Business Research for growing revenue and running an ongoing efficient operation both online and offline whenever our CEO was unavailable Training employees, helping with both hiring and staffing Helping our clients portfolio grow more than 200% in less than 2 years BAU Technicican, maintaining and feeding valuable data for our clients into the database that is the foundation of our digital product Detailed reporting and documenting errors found in tested applications using a ticket systemClose Automotive market observation resulting in detailed reports and statisticsAdjusting values according to Automotive industry market reports Offering B2B Remote and Onsite Support for more than 50 customers Brainstorming and collaborating with the wider development team, to grow and improve our productManaging new clients and leads, assisting them in choosing the best product or service package, suitable for their individual needs

  • Data& Customer Support Manager

    Aug 2017 - Aug 2022

  • Stand-In Support Manager

    Aug 2016 - Aug 2017

  • Senior Data Support Technician

    Aug 2013 - Aug 2016

  • Data Support Technician

    Aug 2011 - Aug 2013
• 

  Imc Learning

  Sept 2022 - now

  Software QA Professional