Deamontria Robinson

Experience

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  Dunkin Donuts

  Jun 2016 - Aug 2017

  Barista

  - Collaborate with co-workers to deliver great service and quality products in a timely fashion- Prepare food and drinks for guests- Distribute currency using a computerized cash register system

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  Indiana University Northwest

  Aug 2016 - May 2018

  Executive Administrative Assistant

  ▪Coordinated over 10 department-wide meetings annually, creating comprehensive agendas, schedules, and follow-up reports that supported effective decision-making and project alignment.▪Reduced scheduling conflicts by 19% through proactive calendar management and clear communication, fostering efficient operations and enhancing cross-departmental collaboration.▪Increased database reliability by 23% through systematic updates and maintenance, improving information accessibility for faculty, staff, and students.▪Strengthened interdepartmental relationships by serving as the main point of contact for senior administration and external stakeholders, facilitating cohesive project coordination.▪Streamlined office procedures to reduce response times for administrative requests, enhancing productivity and supporting seamless department operations.▪Developed a centralized system for tracking resources and managing inventory, reducing operational costs and consistent supply availability.▪Prepared reports, presentations, and documentation that supported department and university initiatives, contributing to project success and goal alignment.▪Acted as a liaison across departments, promoting information flow and alignment on key priorities to support successful project outcomes. Show less

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  InterContinental Hotel- Starbucks

  Oct 2017 - Jan 2018

  Barista

  - Adhere to recipe and presentation standards for specialty coffee drinks - Resolved customer disputes with professionalism- Correctly follow health, safety, and sanitation guidelines

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  Quality Home Images

  Feb 2018 - Sept 2020

  ▪Reduced employee turnover by 17% by designing and implementing onboarding sessions and professional development programs that promoted engagement and increased retention.▪Streamlined HR processes 22% by introducing efficient policy application systems, cutting administrative bottlenecks and facilitating quicker policy adoption across the company.▪Improved compliance accuracy by 19% through the development and enforcement of company-wide policies, mitigating legal risks and supporting a secure work environment.▪Built the HR department from the ground up, creating policies, procedures, and documentation systems that elevated operational standards and supported company growth.▪Collaborated with management to design and implement employee engagement initiatives, fostering a positive and cohesive workplace culture aligned with organizational goals.▪Created a centralized repository for HR documentation, enhancing accessibility to key information and improving workflow efficiency for employees and managers.▪Advised senior leaders on policy implementation strategies, reducing potential liabilities and ensuring HR practices were applied consistently across teams.▪Analyzed workforce data to recommend actionable improvements for retention strategies, contributing to a more satisfied and stable workforce. Show less ▪Increased revenue by 4% by establishing strong partnerships with local real estate agents, resulting in consistent bookings that contributed to overall company growth.▪Accelerated project delivery timelines by 15% by adopting advanced techniques in photography, videography, and drone work, providing high-quality media that improved client satisfaction.▪Enhanced client satisfaction by 9% through high-quality 3D Matterport scans and drone footage, adding value to property listings and establishing a competitive advantage in the market.▪Collaborated with team members on diverse media projects, including commercial shoots and print ads, achieving a cohesive and professional style that strengthened brand reputation.▪Introduced new visual styles and techniques in filming and photography, providing clients with a distinct media offering that distinguished the company in a competitive field.▪Built lasting client relationships by tailoring media solutions to align with specific marketing needs, promoting client trust and loyalty.▪Managed logistics for media equipment, ensuring readiness for each project, which minimized delays and supported timely project execution.▪Maintained detailed project records, enabling accurate invoicing and facilitating smooth client follow-ups to encourage repeat business. Show less

  • Human Resources Manager

    Nov 2019 - Sept 2020

  • Real Estate Photographer

    Feb 2018 - Jan 2020
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  B3 Productions LLC

  Dec 2020 - Aug 2022

  Operations Manager

  ▪Achieved a 50% increase in customer acquisition by cultivating client relationships through targeted prospecting, networking, and digital outreach, expanding the customer base and driving revenue growth.▪Boosted client bookings by 20% through the development and execution of marketing campaigns tailored to engage target audiences, increasing demand for services and improving project pipeline.▪Reduced project costs by 5% by collaborating with the accounting team to optimize budgets, identify cost-saving measures, and implement efficient pricing strategies that maximize profitability.▪Directed media production projects from concept to completion, coordinating resources and guiding creative teams to deliver impactful results that aligned with client expectations.▪Developed and launched structured onboarding and training programs, enhancing team performance and consistent quality across projects.▪Managed project oversight for production shoots, balancing creative vision with logistical planning to achieve timely project delivery and client satisfaction.▪Fostered a collaborative culture within the team, streamlining communication and boosting productivity across multiple ongoing projects.▪Conducted post-project evaluations, analyzing performance metrics to identify improvements in service delivery and to strengthen client relationships. Show less

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  BISSELL Homecare, Inc.

  Jan 2023 - now

  Sr Executive Assistant & Office Manager

  ▪Increase scheduling efficiency by 33% through proactive calendar management, aligning executive priorities with team needs, and coordinating activities that streamline workflows across departments.▪Coordinate logistics for 16+ annual executive trips, managing complex travel arrangements that align with strategic meetings, and optimizing travel plans to maximize productivity.▪Reduce office expenses by 32% through diligent oversight of contracts, purchase orders, and invoicing, adopting cost-saving practices that improve resource allocation and support budget goals.▪Lead cross-departmental initiatives, establishing timelines, assigning deliverables, and monitoring progress to keep projects aligned with organizational objectives and deadlines.▪Plan and execute high-impact events, including board meetings and team retreats, fostering team engagement and celebrating key milestones that boost morale and cohesion.▪Oversee Chicago office budgets and vendor relationships, maintaining smooth operations and addressing facility needs to create an efficient work environment.▪Align administrative functions with executive strategy, contributing insights that promote a focused, goal-oriented approach to company objectives.▪Facilitate effective communication between leadership and stakeholders, ensuring directives and priorities are understood and implemented across teams. Show less