Nathan Rhead Cox

Experience

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  Bank Fund Staff Fed Cu

  Feb 2003 - Jul 2006

  Training Coordinator, Member Services Representative and Security Assistant

  Trained new hires and other staff; revised, edited and composed training curricula; fielded and resolved members’ questions and concerns; used Microsoft Office software extensively.

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  The New Press

  Apr 2007 - Oct 2007

  Intern

  Evaluated manuscripts and composed reader’s reports.Wrote press releases and pitch letters and worked as interim office administrator.

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  Refugees International

  Nov 2007 - Nov 2007

  Consultant

  Short-term consultant (November 2007, December 2010 and January 2016): translator, interpreter and guide. Note-taker, interviewer and compiler/writer of reports and essays.

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  American Councils for International Education

  Jun 2008 - Dec 2016

  Resident Director

  • Oversaw the academic and cultural programs of fifty-plus participants annually.• Managed the work of in-country staff and vendors.• Counseled participants on all aspects of study abroad, and planned and conducted orientation sessions and weekly group meetings.• Ran point during the management of crises, tracked a monthly budget, and found and implemented cost-saving measures.

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  MIR Corporation

  Jan 2017 - Mar 2020

  Program Manager and Tour Specialist

  • Operated dozens of tours with hundreds of individual travelers a year, representing over half a million in annual revenue.• Built and maintained excellent working relationships with individual travelers and institutional clients alike, such as Nat Geo Expeditions, Road Scholar, and Harvard Alumni Travels.• Orchestrated each trip with international vendors, from the planning, pricing, and marketing stages through operation, quality control, evaluation, and program revision, resulting simultaneously in larger margins year-over-year and higher client ratings. Show less

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  NCompass.org

  Jul 2021 - now

  Software Engineer

  • Contracted with three multinational companies to build, maintain, debug, secure, and dismantle client-facing web sites and portals, as well as internal tools and apps and their attendant databases.• Learned and implemented new technologies, including PHP, NGINX, Apache, MariaDB, SQL Server, cron, Ubuntu, Twig, Tailwind, OAuth 2.0, IIS, custom APIs, and the QuickBooks Online API.• Interfaced with stakeholders to determine and implement layout and functionality, resolve hot issues quickly, understand systems’ logic and workflow, provide custom data, and make decisions about decommissioning legacy systems.• Based on multiple user stories, designed, built, tested, deployed, and maintained the dashboard, along with its attendant custom API, of a Business Central integration; developed test plans and implemented unit tests for the integration in C#.• Researched and reported on software solutions, including the benefits, drawbacks, price, and implementation time of each solution. Show less