Nasr Awad

Experience

• 

  Union National Bank

  Aug 2011 - Apr 2012

  Trainee (customer service)

  1. Dealing With Customers.2. Open Accounts.(Current accounts, Saving Accounts)3. Issuance and breaking of CD’s and TD’s.4. Selling the bank products such as Credit cards , Over Draft, loans….etc.5. Attracting new business to the bank.6. Increase customer base& provide customers with a refined service that exceeds their expectations.7.Assisting in cooling down Angry Customers8. Paper Working

• 

  Veterinary Pharmaceutical

  Apr 2012 - Sept 2013

  Accountant

  responsible for all accounting circleHead of teller and responsible for salaries

• 

  Educational Institution

  Feb 2014 - Apr 2014

  Job seeker

  self employment at innovation company searching for a good challenge practice more in speaking English languageincrease my skills such as communication ,business writing surfing in the internet

• 

  Vodafone Egypt

  May 2014 - Aug 2014

  Retail Associate

  Sell Vodafone products and services specially ( vodafone one ) with high value customersGiving the customers a world class customer experience is my goal.• Strong direct and remote sales skill, strong negotiating skills and ability to close.• Excellent communications skills, effective proposals, and I can bring strong demonstrationsskills.

• 

  Etisalat Misr

  Aug 2014 - Sept 2023

  Ensure high level of quality and accuracy in the daily work.Enhance after selling service & provide total customer satisfaction. Handle customers inquiries and provide solutions to their problems.- Sell Etisalat products and services and ensure proper collection of required documents.-Promote handsets and accessories.-Ensure compliance to policies & procedures. Handle and keep records of cash & inventory to maintain accurate data that can be used for the 2nd shift and daily reports.Prepare reports including briefing, daily activity, closing sheet & follow up.- Positive and effective involvement in implementing the retail plan. Contributes to team effort by accomplishing related results as neededProvides historical records by maintaining records on area and customer salesKeeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses. Show less

  • Sales Supervisor

    Nov 2018 - Sept 2023

  • Senior Sales Executive

    Mar 2015 - Oct 2018

  • act as senior sales

    Nov 2014 - Feb 2015

  • Sales Representative

    Aug 2014 - Nov 2014
• 

  FawryPlus

  Sept 2023 - now

  Retail Area Manager

  Fintech || Banking and E-Payments