Sazli Ahmad

Experience

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  Singtel

  Oct 2000 - Jun 2004

  Associate Engineer 1

  Part of Global Network Management Center Team.Managing SingTel Local and International MPLS Network.Involved in provisioning VIP customers.Involved in Planned Maintenance.

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  Orange

  Jul 2004 - Jun 2005

  Network Controller Engineer

  Part of Network Operations Team managing Equant Infrastructure on Layer 2 and Layer 3.Troubleshoot and co-ordinate with Local provider for Backbone outages on Layer 1

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  AT&T

  Jun 2005 - Jun 2007

  Network Engineer

  Part of Managed Hosting Operations team.Involved in troubleshooting Web Hosting customers in US.Troubleshoot Layer 2 connectivity issue with Web Hosting customer in IDC

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  Pacnet

  Jul 2007 - Dec 2010

  IP Operations Engineer Tier 2

  Supporting IP Operations Tier 1 for complex issue for Customer and Network Infrastructure.Execute Planned Maintenance on Network Infrastructure Devices.Endorse New Customers and Infrastructure connections in the network and to be accepted by Operations for new connections into production.

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  Singtel

  Jan 2011 - Jun 2011

  IP Network Specialist

  Tier 3 Support on Singtel ConnectPlus IPVPN, MegaPOP IPVPN, SingNet and STIX network.Reviewing Change Request for approvalTroubleshoot complex network issue escalated from NOC

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  Equinix

  Jun 2011 - Sept 2014

  Senior Network Engineer, Network Engineering and Operation

  The Network Engineering and Operations Engineer is responsible for the activation and deactivation of customer services, troubleshooting and fault resolution of reported/detected faults, perform effective maintenance to the equipment to prevent faults from occurring, and perform design/test/installation of equipment for expansion and new services.My Senior Engineer Roles also include:• Planning, documentation, design, installation and coordination in the deployment of equipment and providers for expansion and new network services to lower costs and support new customer installation and revenue stream• Involve in IPv6 Deployment• Support Sales in providing solution for potential Equinix customer. Giving solution to Sales for customers and to ensure that the services work accordingly to customer expectation.• Involve in datacenter build up project. Involve in planning for network devices installation.• Create Build of Material (BOM) of new network equipment for new datacenter buildup or datacenter expansion.• Work closely with vendor such as Juniper, Brocade, Cisco and BTI to obtain quotation for the purchase of network equipment for data center project.• Responsible to travel to regional datacenter during datacenter buildup to ensure that the network equipment installation and network cabling set up are properly deployed by Field Engineer before the launching date of the new datacenter.• Involve in proof of concept (POC) for new Network gears such as Brocade MLXe-32 that will be deployed to production network and to ensure that the hardware features such as 1G or 10G modules are able to support Product requirement.• Involve in evaluating 100G Module in Brocade and documentation on the testing of 100G Module.• Involve in proof of concept (POC) for new network gears software such as Juniper JUNOS and Brocade IronWare and to certify that recommended version is able to support the features in the production network. Show less

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  Microsoft

  Oct 2014 - Jun 2016

  Service Engineer II

  Work on a team that is building this network from the ground up. My key deliverables include network configuration design/deployment, working on core and edge devices, design and standardization of world wide data centers, creating and maintaining associated templates and documentation, implementing a number of technological projects, performing as subject matter expert, delivering training to subordinate engineers, and serving as an evangelist for infrastructure and services.- Part of Core Infrastructure Team- Building Microsoft Datacentre network from ground up.- Key deliverables include network configuration design/deployment, working on core and edge devices, design and standardization of world wide data centers- Create Build of Material (BOM) of new network equipment for new datacenter buildup or datacenter expansion.- Creating and maintaining associated templates and documentation, implementing a number of technological projects, performing as subject matter expert, delivering training to subordinate engineers, and serving as an evangelist for infrastructure and services.- Responsibilities include network infrastructure configuration, upgrades, migrations, implementations, and optimization.- Developing and delivering technical training content/presentations to junior engineers and customers. - Subject matter expert to large-scale strategic initiatives, programs, and projects, with customers, peers, and leadership required- Responsibilities include network infrastructure configuration, upgrades, migrations, implementations, and optimization.- Key partners include other GNS and GFS groups, as well as working closely with Data Center Services Show less

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  Singtel

  Jun 2016 - Nov 2016

  Network Planning Manager

  Responsibilities:• Responsible for leading a team of engineers and overseeing the capacity planning and expansion of the ISP infrastructure (network and network security) • Responsible for financial management and reporting• Responsible for managing the transit and peering arrangement with upstream providers to ensure diverse and resilient network infrastructure. • Responsible to strengthen the network infrastructure security and support the Security Committee on Incident Response against attacks/threats.• Responsible for procurement of equipment and ensure compliance with company’s procurement policies. • Key liaison personnel to support enterprise customers for technical advice and customization request. • Responsible for cost-effective platform design and deployment that meets product specifications and compliance to standards and best practices. • Responsible for change management process and suppliers management .• Manage vendors / suppliers relationships. • Supports customer-facing and operations units on pre-sales and post-sales issues.• Provides technical advice and support on fault resolution during escalation.• Leading or being part of cross-functional multi-team projects.• Maintain documentation Show less

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  Microsoft

  Dec 2016 - now

  As the Regional Inventory & Asset (I&A) Program Manager you will be working to standardize oversight of inventory, spares, asset management, logistics technologies, supply chain, shipping/receiving activities, and related processes/procedures in edge sites, (factoring other inputs such as safety and security). You will be driving quality and consistency in alignment with other regions and global programs to support many datacenters across your geographical region. You will help develop and deliver measures to enable team success in achieving all established KPI’s and SLA’s for the datacenters within your Region. As a liaison between Edge Site Operations Inventory and Asset Management and global partners, you will collaborate, and leverage outputs to influence global decisions through positive engagement with partner groups. ResponsibilitiesCore responsibilities will include but are not limited to: Empower a culture of safety, security and compliance in all aspects of datacenter operations Leading a team of remote Datacenter Inventory &Asset technicians responsible for material movement, shipping & receiving, inventory management, stocking, and cycle countLeadership, management, coaching, and development of Microsoft employees across datacenters in your region Responsible for people management including performance reviews, career coaching, and career growth discussionsPerforming tactical management tasks such as prioritizing ticketing queues, working to resolve escalations, and clearing blocking issues to enable continued delivery of I&A activitiesManage resource scheduling to ensure meeting SLAs and project deliveriesCollaborate with global and regional management teams and contribute to improvement programs Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success Show less The Site Operations Manager (SOM) will act as the Microsoft single point of contact for all site operations issues and escalations. The SOM will work closely with the Microsoft appointed operational partners and vendors to deliver best in class services to our online Cloud services customers. As such, the SOM will act as the on-site Microsoft representative and will provide guidance and direction on all Microsoft Data Centre policies, procedures, and operational requirements. Occasional regional and international travel will be required.Core responsibilities will include but not limited to:Technical lead for all IT queries and issues relating to site logistics, deployments and break/fix activities.Organize and prioritize IT tasks and projects within their data center(s).Develop and maintain proactive relationships with the leased facility landlord, IT service providers, and partner support teams at the Data Centre.Planning and supervision of all supporting physical infrastructure, logistics, and resources required to provide Cloud capacity to our internal customers.Supervision and quality control of ongoing IT maintenance support for all service lines to meet pre-defined SLAsSingle point of contact for incidents at their Data Centre(s) that impact Microsoft cloud services and the proactive and timely resolution of such incidents.Implementing and overseeing all security and compliance policies for their Data Centre(s) to ensure all local systems meet the requirements set down by Microsoft internal security and compliance teamsContribute to regional and global improvement programs as requiredAssist with the review and approval of OPEX and CAPEX budgets, spend, vendor resourcing models, and reconciliation of same. Show less

  • Edge Regional I&A Program Manager

    Jun 2021 - now

  • Edge Site Operations Manager

    Jun 2018 - Jun 2021

  • WAN Ops Build Manager

    Dec 2016 - Jun 2018