Jie O.

Experience

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  OLA Energy Kenya

  Jun 2012 - Sept 2013

  Graduate Trainee

  As a Sales and Marketing Graduate Trainee in the oil and gas downstream sector, I was typically involved in a development program that provided hands-on experience in sales, marketing, and customer relationship management. As a trainee, I assisted in strategy development, market analysis, and customer engagement to drive sales of refined petroleum products. My responsibilities included supporting branding, digital marketing, and promotional campaigns, as well as tracking sales performance and preparing reports. The role also offered exposure to cross-functional teams, helping ensure alignment with operations and logistics. I gained product knowledge, industry insights, and essential sales skills, ultimately preparing for a full-time role in driving business growth and client satisfaction in the downstream oil and gas market. Show less

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  Rift Valley Railways

  Oct 2013 - Jun 2015

  Key Account Relationship Manager

  Relationship management in rail freight focused on building strong, long-term connections with customers, service providers, and internal teams to ensure efficient and reliable freight operations. It involved understanding customer needs, negotiating favorable contracts, and fostering collaboration with rail operators and logistics partners to optimize delivery schedules, manage costs, and resolve issues. Effective communication, transparency through data-sharing, and regular performance monitoring helped maintain service quality and customer satisfaction. By proactively addressing problems, seeking continuous improvement, and adapting to market demands, enhance operational efficiency, and ensure long-term business success. Show less

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  Total

  Jul 2015 - Feb 2020

  Retail Territory Manager

  Sales strategy and execution in oil and gas territory management involved developing plans to meet revenue targets, identifying new opportunities, and adapting tactics based on competitor activity. Building strong, long-term relationships with key clients, negotiating competitive contracts, and addressing customer needs central to customer relationship management. Market analysis helping identify growth opportunities by assessing trends, customer behavior, and regulatory shifts. Coordinating with logistics and operations ensuring timely product delivery and inventory management, while sales reporting and performance monitoring, tracking progress and inform adjustments. Ongoing training and development of sales staff, along with adherence to compliance, safety protocols, and sustainability initiatives, supporting business growth while maintaining regulatory and ethical standards. Show less

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  Aponye (U) Ltd

  Mar 2020 - Oct 2022

  Business Development

  Market research and analysis helped identify growth opportunities by understanding market trends, customer needs, and competition. Expanding grain sales channels included exploring direct-to-consumer models, retail partnerships, and exports, while innovation and product diversification drove new offerings and productivity. Strategic partnerships with suppliers and distributors strengthened the supply chain, and brand building through creating a strong identity. Financial planning supported growth through efficient budgeting and securing funding. Networking at industry events fostering valuable connections and improving operational efficiency through technology and data-driven decisions that reduced costs. Finally, sustainability and CSR initiatives enhanced the business’s reputation and met consumer demand for ethical and eco-friendly practices. Show less

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  Liquid Intelligent Technologies

  Jul 2021 - Aug 2022

  National Account Manager

  Sales Management and Strategy involved developing and executing plans to achieve sales targets, drive revenue, and expand market share. Team Leadership and Supervision focusing on guiding, motivating, and monitoring team performance to ensure goals are met. Client Service Oversight ensuring exceptional customer service by addressing issues and ensuring satisfaction. Training and Development focusing on enhancing team skills through ongoing learning and professional growth. Operational and Administrative Duties include managing day-to-day operations, scheduling, and maintaining records. Reporting and Analysis track performance metrics and provide insights for decision-making. Problem Solving and Conflict Resolution addressing team challenges, customer complaints, and operational issues. Fostering Team Culture and Motivation ensuring a positive work environment, promoting collaboration and high morale. Adherence to Company Policies and Compliance ensuring that the team follows company guidelines, industry regulations, and legal requirements. Show less