Rene Otero

Experience

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  Synapsis

  Feb 1993 - Jul 1995

  Systems Analyst

  Solution design of Xnear Workflow for Enersis and subsidiaries.

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  Sonda

  Aug 1995 - Aug 2001

  Senior Systems Analyst

  Designed solutions for control of preprinted gambling marketing and process automation, Concepción Lottery.Designed and developed a system for displaying computations for the 1997 Parliamentary and 1999 Presidential Elections, Ministry of the Interior and Public Security.Designed module for claims, reinsurance, coinsurance, and collections for the general insurance system, information systems for performance evaluation, administration and human resource control, Consorcio Allianz Chile. Show less

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  The World Bank

  Jan 2001 - Jan 2002

  Project Manager

  Permanent consultant, designed and developed the Worldwide Management and Performance on Judicial Indicators website.

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  Artikos

  Nov 2001 - Feb 2004

  Development Engineer

  Implemented solutions for integration between customer ERP/legacy systems and the Artikos platform.Designed data services for CommerceOne B2B platform.

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  Quadrem

  Mar 2004 - May 2011

  Project Manager

  Designed solutions for business requirements from prominent local and regional companies based on SaaS technology for procurement and sourcing processes. It includes assessing customer processes, addressing key issues, identifying risks, proposing solutions, and implementing them. It implies intensive interaction with stakeholders.Main achievements: stabilized the operation of the B2B sourcing platform and developed new functionalities and improvements.

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  Chilecompra

  Jan 2006 - Jan 2008

  Head of Software

  Program management; controlled the new Public Procurement Platform projects, interacting with multiple government agencies and technology service providers.Main achievements: established the new public procurement platform's architecture and software development model.

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  SAP Ariba

  Jun 2011 - Jun 2019

  This position has a commercial and a technical component, focusing on the post-implementation of solutions. Defined post-sale SAP Ariba solution strategy, including evaluating and proposing customer-specific recommendations and applying implementation and business process adjustments. Focused on becoming a trusted customer advisor by serving as a solution expert in developing a customer-specific road map, business case, and adoption initiatives.Main achievements: increased adoption levels of solutions in the Latam region and improved Network Promotion Indicators. Show less Collected customer information, designed appropriate solutions based on value propositions, interacted with the technical teams to determine the best way to integrate/interoperate with client back-office software, prepared proof of concept implementing and configuring the Ariba application, presented the solutions that meet customer requirements and goals, and prepared proposals and responses to RFP.Main achievements: exceeded sales goals in the Latam region, acted as a mentor for pre-sale resources, and obtained awards as an outstanding collaborator and top performer. Show less

  • Director Solution Optimization / Customer Success

    May 2018 - Jun 2019

  • Principal Solution Consultant / Presales Engineer

    Jun 2011 - Apr 2018
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  Dibut

  Oct 2019 - Apr 2022

  Consulting Manager

  Managed and executed software consulting projects in the P2P field, including evaluating the client's environment, procedures, and capabilities and implementing solutions on an Agile approach. These implementations include sourcing, contracts, supplier management, buying, and networking processes, with integration to ERP using CIG (SAP Integration Suite) and APIs.Main achievements: improved levels of adoption of strategic sourcing solutions. Implemented complete SAP Ariba modules.

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  Infosys

  Jan 2024 - Dec 2024

  Project Manager

  Evaluated and synthesized technical information and client requirements to plan, design, and coordinate computer system development, installation, and integration. Led validation of testing and support activities related to implementation, transition, and post-go-live.Performed integration/system testing based on system test plans and supported User Acceptance Testing. Provided input for the overall implementation plan. Reviewed issue analysis and fixes, interfaced with customers to clarify issues and ensure timely closure. Participated in the analysis of incoming cases/tickets and tracked the closure of tickets. Show less