Nick Cannata

Experience

• 

  Rink Management Services Corporation

  Oct 2006 - Sept 2009

  Team Member

  Responsibilities included: overseeing a team selling tickets for hockey games, public skating, skate rentals, and the concession standProvided excellent customer service to assist customers of all age groupsSupervised younger children during public skating hours

• 

  Shaw's Supermarkets

  Sept 2009 - Mar 2010

  Grocery Crew Team Member

  Stocked shelves with everyday products and helped bag groceries for customersHelped direct customers of all ages to the aisles respective of their needsLight maintenance of facility

• 

  RITE AID

  Mar 2010 - Jan 2018

  Lead store associates through the execution of company business plans/objectives to drive sales, be profitable and provide a superior customer and associate experience.• Attend to opening and closing the store and maintain proper accountability for cash handling and company banking.• Manage an individual store while meeting store retail budgeted sales, margin, labor, expenses and overall P&L monthly results to ensure operating EBITDA and income are achieved.• Ensure via the use of Work Force Management that labor is scheduled to meet customer service needs and complete operating activities and ensure the same standards of operation are enforced in the pharmacy department.• Interview, hire, train, direct, reward, and discipline associates; appraise associate performance; and resolve complaints.• Provide leadership and development for associates by communicating career opportunities, provide regular performance feedback, and demonstrate SMILE and• RAPTAR behaviors to both external and internal customers and associates.• Manage adherence to all regulatory and compliance legislation and policies.• Perform all job duties necessary to providing a clean, safe, and pleasing environment to customers and associates by following company standards for safety regulations and overall store appearance both inside and outside of the store; maintain and follow rules in Clutter Free.• Maintain merchandise standards according to the POMP manual, profit planner, corporate plan-o-grams and on-going merchandise information.• Participate in and supervise the preparation and accountability of retail store physical inventory and develop action plans to achieve expected results.• Manage store’s vendor relationships.• Responsible for price accuracy of goods in the store. Show less Assist with the operation of the retail store including lead associates through the execution of company business plans/objectives to drive sales, be profitable & provide a superior customer and associate experience.• Enforce all policies and procedures to ensure excellent customer service is provided and to maximize the P&L performance of the store.• Assist with the general maintenance and appearance of the store by ensuring a safe and pleasing environment for both customers and associates; request store maintenance when required.• Ensure the store opens and closes at the appropriate time and the proper procedures are followed for cash transactions and bank deposits.• Interact with vendors to order ad, seasonal, and basic merchandise for the store.• Merchandise the seasonal aisle and non-seasonal, basic, and seasonal end-caps; ensure all merchandise is set up according to plan-o-grams received from the corporate office.• Execute weekly sales ads and price changes; process recalled, damaged, outdated, and transferred merchandise.• Receive merchandise deliveries from vendors and Rite Aid distribution centers; verify vendor invoice information is accurate and enter vendor invoices into the accounts payable system.• Prepare the retail store for physical inventory by ensuring merchandise on the sales floor and in the stock room is in order and easy to access.• Analyze operating reports and make recommendations for improvement.• Utilize Workforce Management software to complete the associate work schedule.• Assist the Pharmacy department when there is a high volume of customers.• Provide leadership and development for associates by communicating career opportunities, providing regular performance feedback,• Manage the adherence to all regulatory and compliance legislation and policies.• Ensure that all outdated product and product with less than 30 days until expiration is removed from the sales floor to be processed through the established returns process. Show less

  • Store Manager

    Oct 2016 - Jan 2018

  • Store Manager

    Aug 2015 - Oct 2016

  • Assistant Store Manager

    Jun 2014 - Aug 2015

  • Shift Supervisor

    Sept 2011 - Jun 2014

  • Front End Associate

    Mar 2010 - Sept 2011
• 

  Walgreens

  Mar 2010 - now

  *Coordinated staffing for Covid-19 vaccination clinics in LTCF throughout district.*Assisted with WLE RXOM classes in conjunction with HRG to help develop leadership skill set of newly promoted RXOMs throughout the area. *Collaborated with HCS on pharmacist/pharmacy intern hiring and onboarding processes/preemployment checks.*Participated in Support Center Recruitment Call and cascaded information to Store Managers to help share staffing best practices.*Assisted with the onboarding of external Store Managers with collaboration of Area DMs to ensure success in role.*Selected to participate in bi-annual corporate leadership call and cascaded information to store managers.*Selected as Area Pulse Compliance Champion to lead compliance throughout A30 (77 stores). Through monthly Area Pulse Meetings presented and participated in discussions surrounding areas of opportunity within the area. Shared best practices, insight and compiled additional information to lead results specifically around compliance at an area level.*Held Area wide Compliance based conference calls to educate store leaders (SM, RXM, RXOM) to help close knowledge gaps.*Selected to oversee district operations during DM PTO; fielding calls pertaining to total store operations during the DM's absence and partnering with Area Leaders as needed to support the operations of the district. *Assisted with the development of numerous team members throughout both locations managed this fiscal year. Resulting in a variety of promotions to next level positions. *Developed a cadence to cascade compliance and recruitment topics to store managers to help drive stronger results. *Awarded both Area and District Champion of Champions award for Compliance in FY22 Show less * Selected to Area 30 Rapid Action Team to help with the support with staffing ramp up in anticipation for Covid19 in store clinics. Team was nationally recognized for recruitment efforts amongst the company.* Selected to Area 30 Intern Team to build out intern program to better support the growth and development of interns across the area and build a sustainable pharmacist talent pipeline.* Oversaw the operations of two locations (~33 team members) during Q3 of FY21 from late March 21 through early June 21.* Selected as District SME for Covid19 LTCF clinic staffing ensuring all off site clinics had appropriate support staff.* Selected to Area 30 Compliance Team serving as District Compliance Lead to help close knowledge and execution gaps in compliance throughout the district/area and to ensure consistency of compliance programs in stores.* Recipient of FY21 District Champion of Champions -Win Together Award for supporting District with Covid19 vaccination distributions for stores and LTCF as well as supporting the operations of two locations during the fiscal year. Show less

  • Store Manager, Pharmacy and Retail Operations

    Oct 2021 - now

  • Store Manager, Pharmacy and Retail Operations

    Jul 2019 - Oct 2021

  • Store Manager

    Jan 2018 - Jul 2019

  • CSA-Store Manager

    Mar 2010 - Jul 2019