Jagdeep Singh

Jagdeep Singh

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  • Timeline

  • About me

    Senior Manager Data Management

  • Education

    • S.G.T.B Khalsa College

      1993 - 1996
      B.Sc. (Hons) Electronics
    • Birla Institute of Technology and Science

      2002 - 2003
      Master of Science (M.S.) Software Systems
    • Jamia Hamdard

      1997 - 2000
      Master of Computer Applications (MCA) Computer Science
    • Faculty of Management Studies - University of Delhi

      2013 - 2015
      Master of Business Administration (M.B.A.),Executive
  • Experience

    • Intiqua India Ltd.

      Jan 2000 - Jan 2003
      Associate
    • HCL Technologies

      Jan 2003 - Mar 2012
      • Sr. Project Manager

        Jul 2011 - Mar 2012
      • Project Manager \ Project Lead \ Developer

        Jan 2003 - Jun 2011
    • Hewitt Associates

      Jan 2003 - Jul 2008
      Developer / Business Analyst(as Consultant)

      Worked as a lead functional/technical consultant of Docent/SumTotal Application (Learning Management System) for• Bank of Montreal/Bank of Harris, USA (Learning Connect)• McKesson, USA (McKesson Center for Learning)• British Petroleum, UK (Access to Learning)• International Paper, USA (myLearning)

    • Microsoft

      Aug 2008 - Feb 2012
      Sustained Engineering Program Manager(as Consultant)

      Responsible for :• Working closely with team leadership to establish project scope, costing, resourcing, constraints, release criteria, bug bars and schedule.• Writing the functional specification for the feature/enhancement of the existing Retail product(RMS/POS2009)• Drive weekly rmtriage and Product Support Services (i.e. PSS) status update call.• Managing and coordinating the development + test related activities with the offshore team.• Monitoring the Dynamics Product (i.e. RMS / POS2009) suggestions database and responding to the partners/customers appropriately.• Served as the single point of contact with the cross-functional team (Marketing, User Experience, Content Publishing, PSS, SWI buddy, CPx, LCA, SCA).• Desiging and conducting the Training program for the PSS team.• Driving the Beta program with the partners and ensuring their functional/technical queries were resolved effectively and in time.• Performing the Release Management activities. Show less

    • Sapient

      Mar 2012 - Jun 2016
      • Senior Manager Program Management

        Aug 2015 - Jun 2016
      • Manager - Program Management

        Mar 2012 - Jul 2015
    • Publicis Sapient

      Jul 2016 - Dec 2021
      Associate Director Project Management / Senior Manager Program Management
    • McDonald's

      Dec 2021 - now
      Senior Manager Data Management
  • Licenses & Certifications

    • AWS Certified Cloud Practitioner

      Amazon Web Services (AWS)
    • Certified SAFe 5 Agilist

      Scaled Agile, Inc.