Jagdeep Singh

Experience

• 

  Intiqua India Ltd.

  Jan 2000 - Jan 2003

  Associate
• 

  HCL Technologies

  Jan 2003 - Mar 2012

  • Sr. Project Manager

    Jul 2011 - Mar 2012

  • Project Manager \ Project Lead \ Developer

    Jan 2003 - Jun 2011
• 

  Hewitt Associates

  Jan 2003 - Jul 2008

  Developer / Business Analyst(as Consultant)

  Worked as a lead functional/technical consultant of Docent/SumTotal Application (Learning Management System) for• Bank of Montreal/Bank of Harris, USA (Learning Connect)• McKesson, USA (McKesson Center for Learning)• British Petroleum, UK (Access to Learning)• International Paper, USA (myLearning)

• 

  Microsoft

  Aug 2008 - Feb 2012

  Sustained Engineering Program Manager(as Consultant)

  Responsible for :• Working closely with team leadership to establish project scope, costing, resourcing, constraints, release criteria, bug bars and schedule.• Writing the functional specification for the feature/enhancement of the existing Retail product(RMS/POS2009)• Drive weekly rmtriage and Product Support Services (i.e. PSS) status update call.• Managing and coordinating the development + test related activities with the offshore team.• Monitoring the Dynamics Product (i.e. RMS / POS2009) suggestions database and responding to the partners/customers appropriately.• Served as the single point of contact with the cross-functional team (Marketing, User Experience, Content Publishing, PSS, SWI buddy, CPx, LCA, SCA).• Desiging and conducting the Training program for the PSS team.• Driving the Beta program with the partners and ensuring their functional/technical queries were resolved effectively and in time.• Performing the Release Management activities. Show less

• 

  Sapient

  Mar 2012 - Jun 2016

  • Senior Manager Program Management

    Aug 2015 - Jun 2016

  • Manager - Program Management

    Mar 2012 - Jul 2015
• 

  Publicis Sapient

  Jul 2016 - Dec 2021

  Associate Director Project Management / Senior Manager Program Management
• 

  McDonald's

  Dec 2021 - now

  Senior Manager Data Management