Vonne Sotes

Vonne Sotes

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location of Vonne SotesMandaluyong, National Capital Region, Philippines

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  • Timeline

  • About me

    Associate Manager at Accenture | Veeva CRM | Salesforce | INTJ-T

  • Education

    • University of San Agustin

      2008 - 2013
      Bachelor's Degree Electronics and Communications Engineering
  • Experience

    • Accenture

      Mar 2014 - now

      • Monitors team capacity• Conducts monthly 1on1 connects with the team members to discuss their concerns, priorities, and career development.• Worked as a global POC across 7 organizations for Veeva CRM demands - EMEA, Canada, US, Japan, China, LATAM, and APAC. - Conducts requirements gathering with stakeholders - Perform analysis on demands and provide solution - Monitor all activities on a day-to-day basis - Provides guidance and direction to the team members regarding project scope and timeline Show less • Oversee Veeva CRM activities for the Australia, South Korea, India, Taiwan, Hong Kong, Thailand, and Singapore Sales and medical teams.• Create customized reports for the Sales and Medical team, regional Directors, and CMOs.• Troubleshoot data synchronization issues on users' iPAD devices.• Worked with different standard and custom SFDC objects, and validation rules.• Involved in Territory Management 2.0 migration project• Involved in Lighting Migration project• Directly coordinates work with onshore counterparts and clients Show less • Facilitate the resolution of hardware/software/connectivity issues • Ensure team compliance with hardware/software upgrades, patches, virus definition updates and virus scans• Monitor scheduled and unscheduled downtimes that will impact the tower• Point of contact for escalating hardware/software/connectivity issues• Collect and monitor information on project-specific software licenses from the tower• Request new workstation and create necessary requests for new roll-ins in the tower. • Ensure that current access for a resource will be removed after he or she has been rolled-off the project.• Infrastructure Manager Back-up Show less • Drives environmental management programs (EMPs) at the project level (23 degrees air con setting, waste segregation, water conservation, dual side printing, turning off lights and air conditioning units during lunch break, etc).• Ensures approval from Project Manager for implementation of new activities especially when budget is needed. Budget proposal must be included.• Coordinates with PDC Environmental Operational Committee and PDC Corporate Citizenship for new environment-related activities to be implemented.• Disseminates environmental management programs implemented in the project through postcards and newsletters.• Facilitate volunteering activities like coastal clean-up, tree planting, and brigada eskwela• Implement eco-champion activities in the project• Facilitate team meetings and activitiesRecognitions:• Received Certificate of Appreciation from Accenture Environmental Management System for active involvement• Featured in Buhay Accenture for leading innovative programs like Adopt-a-plant and Trash-to-Cash• North America Products Choice Award winner in the team engagement category Show less

      • Business Architecture Associate Manager

        Dec 2022 - now
      • Business & Integration Arch Specialist

        Dec 2021 - Nov 2022
      • Application Development Senior Analyst

        Jun 2019 - Nov 2021
      • Infrastructure Lead

        Jun 2019 - Aug 2021
      • Application Development Analyst

        Jun 2015 - May 2019
      • Eco-champions Lead

        Aug 2015 - Aug 2016
      • Associate Software Engineer

        Mar 2014 - May 2015
  • Licenses & Certifications

    • Google Data Analytics - Process Data from Dirty to Clean

      Grow with Google on Coursera
      Nov 2022
      View certificate certificate
    • Google Data Analytics - Ask Questions to Make Data-Driven Decisions

      Grow with Google on Coursera
      Oct 2022
      View certificate certificate
    • Google Data Analytics - Foundations: Data, Data, Everywhere

      Grow with Google on Coursera
      Oct 2022
      View certificate certificate
    • Google Data Analytics - Prepare Data for Exploration

      Grow with Google on Coursera
      Oct 2022
      View certificate certificate
    • Japanese-Language Proficiency Test (JLPT N5)

      Japan Educational Exchanges and Services
      Aug 2019
    • Test of Proficiency in Korean (TOPIK I) - Level 2

      National Institute of International Education (NIIED), Ministry of Education
      May 2018
    • Salesforce Certified Administrator (SCA)

      Salesforce
      Dec 2022
    • Electronics and Communications Engineering Licensure Examination

      Philippine Professional Regulation Commission
      Jan 2014
    • Veeva CRM Certified Administrator

      Veeva Systems
      Jan 2021
    • Flosum Certified Professional

      Flosum
      Sept 2023