Deep Enrich
Jay Crocker
Various
533 followers
Rochester, New York Metropolitan Area
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About me
Professional Services & Delivery Leader
Education
Rochester Institute of Technology
-MBA
SUNY Geneseo
-BA
Experience
Paychex
Jan 1991 - Jan 1999Various
Hewlett Packard Enterprise
Jan 1999 - Jan 2000Program Manager, PMP
Ciber Global
Jan 2000 - Jan 2005Program/Project Manager
Ajilon Consulting
Jul 2005 - Dec 2011Delivery Executive / Client Engagement Mgr, Idea (formerly Ajilon Professional Services)
Idea
Jan 2011 - Dec 2013Practice Executive - Service Desk & Customer Support
Astadia
Feb 2013 - Dec 2015Solution Director - Support Solutions
Appirio
Dec 2015 - May 2021Director, Global Sales Operations
Jul 2019 - May 2021Director, Global Project Delivery Governance
Oct 2018 - Aug 2019Sr. Project Manager - Cloud Solutions
Dec 2015 - Dec 2018
Clari
May 2021 - Nov 2023Director, Professional Services
MTX Group
Jan 2024 - Apr 2024Delivery Leader
Skillsoft
Apr 2024 - nowDirector, Professional Services Operations
Licenses & Certifications
PMP
PMIJun 2000
Salesforce Certified Administrator
SalesforceMar 2016
Salesforce Platform Basics Badge
TrailheadSalesforce Certified Service Cloud Consultant
SalesforceNov 2016Leads & Opportunities Badge
TrailheadChange Management Badge
Trailhead
ITIL Foundations v3
Pink ElephantAccounts & Contacts Badge
TrailheadCRM Basics Badge
Trailhead
Volunteer Experience
Youth Baseball Coach and Manager
Issued by Penfield Little League on May 2007Associated with Jay CrockerYouth Baseball Coach
Issued by Monroe County Babe Ruth (MCBR) on Feb 2013Associated with Jay CrockerStaff Parish Relations Committee Co-Chair
Issued by PUMC on Jan 2008Associated with Jay CrockerBoard of Trustees
Issued by PUMC on Jan 2015Associated with Jay Crocker
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