Dimitris Toumpanos

Experience

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  FULL S.A

  Jun 1999 - Jun 2000

  IT Engineer at FULL.SA superstores

  Level 1 On Site support engineer • Office environment• Software, hardware and network support

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  PANASOFT S.A.

  Jul 2000 - Jul 2001

  Customer support engineer

  • Onsite customer support engineer

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  Nokia networks

  Jul 2001 - Apr 2004

  IT Engineer at Nokia Networks

  • First lever support for the software, hardware and telecom infrastructure

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  Newsphone Hellas

  Apr 2004 - Jan 2007

  Telecom engineer and Network Administration

  Telecom engineer:• Software and Hardware support for telecom equipment (Teles ss7 public switch, lucent pbx, Dialogic IVRs)• SS7 Interconnection with the Greek Public ISDN network.• Signaling analysis, provisioning and communication with the vendor for 3d level support (Teles iswitch)Windows Domain and Network Administration:• Software and Hardware support for windows and linux servers• Local and WAN data network administration (cisco,HP,3COM )• Local and WAN ISDN,SS7 network administration (Teles,RAD, lucent, Dialogic) Show less

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  Unify

  Jan 2007 - Jul 2015

  From now on Siemens Enterprise Communications have rebranded under the new name UNIFY.Our email addresses, URLs and logos have been changing to unify.com.https://atos.net/content/dam/global/reports-2015/fr/rapport-annuel/chiffres-cles-et-faits-marquants/unify/index.htmlMy position as GVS engineer remains as it was at Siemens Enterprise. OpenScape Voice Solution Global Vendor Support engineer.• Customer’s tickets handling (OpenScape Voice, OpenScape Assistant , RG87xx,27xx, OpenScape SBC, OpenScape Branch and the 3d parties • Ticket Reproduction in lab environment.• Call flow analysis (sip,mgcp,csta,q931) • Onsite customer support for very urgent issues • On call customer support in outage

  • OpenScape Voice GVS (Global Vendor Support linux engineer )

    Oct 2013 - Jul 2015

  • OpenScape Voice GVS (3d Level customer support linux engineer)

    Jan 2007 - Oct 2013
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  Atos

  Aug 2015 - Feb 2022

  https://unify.com/en/lp/unifyvideoCore Skills:Linux, Java, JUnit, TestNG, Selenium, Sikuli, WinDriver, Jmeter, GIT, Maven, Jenkins, Jira, Google Cloud, Kubernetes, Docker, Confluence, Scrum https://unify.com/en/solutions/phones-and-clients/desktop-phonesCore Skills: Linux, Java, JUnit, TestNG, Selenium, Sikuli, WinDriver, Jmeter, GIT, Maven, Jenkins, Jira, Google Cloud, Kubernetes, Docker, Confluence, ScrumAwards:excellence team awardhttps://www.linkedin.com/in/toumpanos-dimitrios-22938240/detail/recent-activity/shares/ DevOps engineer https://www.circuit.com/https://atos.net/en/lp/atos-workplace-as-a-service/circuit#circuittasks:Deployment UpgradeMaintenance TroubleshootingCore Skills:Linux , Bash Scripting, Networking, Google Cloud, Vmware, SaltStack, Ansible , Kubernetes , Docker, Jenkins, WebRtc, Jira, Confluence, Scrum, ITIL Certified

  • Quality Assurance Automation developer - Unify Office

    Sept 2021 - Feb 2022

  • Quality Assurance Automation Developer - Atos CP Devices

    Mar 2020 - Sept 2021

  • DevOps engineer Circuit WebRTC cloud application (www.circuit.com)

    Aug 2015 - Mar 2020
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  Northern Gas and Power

  Feb 2022 - Oct 2022

  Senior DevOps Engineer

  Core Skills:- Google Cloud (Compute , GKE, CloudRun, CloudStorage, VPC, IAM, CloudSQL, MemoryStore GCP Sdk)- Linux (bash scripting)- Kubernetes / Docker- Terraform- Helm, ELK, Grafana,Traefik ingress Controller, CertManager - Ansible / SaltaStack- GIT (Bitbucket, GitHub, GitLab)- Cloudflare- Jira, Confluence, Scrum

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  Gaming Innovation Group

  Nov 2022 - now

  Senior DevOps engineer