
Gentiana Duka
TV Show Producent

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About me
Product Marketing Manager | Retail Banking | Communication | Digital Marketing | Project Management | Marketing | Content Writing
Education

University of Tirana
2002 - 2006Bachelor’s Degree Economy
University of New York Tirana
2008 - 2008MA Microeconomics of CompetitivenessInstitute for Strategy and Competitiveness - Harvard Business School

American University
2010 - 2011MBA Business Administration and ManagementActivities and Societies: Marketing 1 - Marketing 2 - Accounting - Economics - International Trade and Business - Finance and Investing Cambridge,USA

European University of Tirana
2009 - 2010MSc Finance, Banking and Fiscal Jurisprudence
European University of Tirana
2008 - 2009MA Finance and Banking
Experience

Alsat-M
Jan 2000 - Jan 2004TV Show Producent
Triumph Group
Jan 2004 - Jan 2005Customer Relationship ManagerManage annual business orders according objectives, and managed sales network and sales strategies.Planned and implemented marketing and sales campaigns, monitoring products sales volumes. Customer profile and KPI’s monitoring

Adidas
Jan 2005 - Jan 2006Assistant Sales ManagerDesigned Business and Marketing Plans and managed shops network sales.Managed promotional activities, and promoted and expanded sales volumes.Managed and trained the sales force network.

ICGC
Jan 2006 - Jan 2008Relationship ManagerDefined annual targets and objectives for the Albanian Market and monitored and coordinated the sales force.Managed marketing campaigns and related activities with sales department, and branding.Proposed the credit facilities, pricing, terms and conditions.

Alpha Bank
Jan 2008 - Dec 2020Responsible for planning, designing, developing, products portfolio , annual targets and objectives, to maximize products profitability. Propose, implementation, and monitoring, pricing policy strategies for products and services, adjusting measures to further sales growth.Create and implement annual Marketing Plans, marketing strategies for products and services, cost-benefit analyses, market analyses, and managing new marketing campaigns.Creation and monitoring of marketing tools (bulletins, applications, brochures, posters, banners, leaflets, guidelines) and implementation of respective promotional campaigns.Training and providing instructions to branch staff and other related departments regarding the best sales practices, specific instructions to promote/improve products sales.Analyse market opportunities for new products, and new technologies, to recognize new business opportunities. Show less Design and develop pricing strategies, cost analyses and market research for Lending and Investment Retail Product and Services.Create, implement and managing marketing activities and new marketing campaigns related with retail banking products and new offers and establish product and marketing goals to ensure share of market and profitability of products or services. Responsible of planning and implementation of marketing promotional campaigns and monitors the progress of products life circle and inform the competent units of the Bank and recommends appropriate actions accordingly.Implements internal regulations (procedures, working directions, instructions) and develops new partnerships. Show less
Head of Consumer Lending
Jan 2010 - Dec 2020Product Manager
Jan 2008 - Jan 2010

European University of Tirana
Mar 2017 - nowBoard Member of Labor Market
Google
Sept 2019 - Dec 2021Products and Marketing ConsultantAnnual budgeting objectives and designing marketing plans, create and coordinate production of promotional materials, presentations, website, creative content, media strategies and materials, and market analysis. Developing product and pricing strategies, adjusting respective measures for target achievements through qualitative and quantitative analyses, developing agreements, pricing strategies, documentation tools.Digital Marketing & GTM Campaigns

Union Bank Albania
Dec 2021 - nowHead of Cards Products & Packages UnitBuild and implement card products and marketing strategies to improve portfolio performance, profitability, and corporate image. Define project objectives, project scope, roles & responsibilities, resource requirements and managing resource availability & allocations.Outlining a budget for projects based on requirements, identify /mitigate potential risks, and preparing project plan to schedule key project milestones & activities to deliver budget on time.Implementation of Payments Cards Scheme (MasterCard, Visa etc) and e-commerce acquiring propositions to take advantage of market opportunities. Annual budgeting objectives, designing marketing plans and associated materials with respective information (leaflets, landing pages, website management, social media content etc). Create and perform GTM and product launch strategies and organizing marketing events related to new products and services.Create strategic alliance/ partnership with stakeholders to grow product advertising, market share and profitability. Show less
Licenses & Certifications

Creativity, Innovation and Technology: Secrets of Organisational Competitiveness
The University of Sheffield International Faculty, CITY College- View certificate

Communication Foundations
LinkedInJun 2023 
Critical Thinking for Better Judgment and Decission-Making
LinkedInApr 2022
The Application of Market Research For Business and Social Development
GfKSept 2013
Design Thinking
Network TribeApr 2022
Financial Administration of the Company
Chamber of Commerce & Industry Tirana
The Key role of Market Research in Daily and Strategic Decision Making of Companies and Government Institutions
GfKSept 2014
Leadership and Supervision
Universal Class
Financial and Fiscal Accountant
SHKFSH - Shoqata e Kontabilistëve dhe Financierëve të Shqipërisë- View certificate

Critical Thinking
LinkedInMar 2021
Languages
- enEnglish
- itItalian
- geGerman
- grGreek
- alAlbanian
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