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Jeremy Marshall

111 followers

United States

Connect with Jeremy Marshall to Send Message

Connect with Jeremy Marshall to Send Message

Timeline
About me
Desktop, Service Desk, & IT Operations Manager at MassMutual Ascend
Education
- Northern Kentucky University
  -
  BSBA - Management College of Business
Experience
- Great American Insurance Group
  Jun 2014 - May 2021
  - Desktop Support Supervisor
    Mar 2020 - May 2021
  - Senior Desktop Technician
    Oct 2017 - Mar 2020
  - Desktop Technician II
    Mar 2016 - Oct 2017
  - Desktop Technician I
    Jun 2015 - Mar 2016
  - IT Help Desk Intern
    Jun 2014 - Jun 2015
- MassMutual Ascend
  May 2021 - now
  - Desktop, Service Desk, & IT Operations Manager
    Apr 2023 - now
  - Desktop Support Supervisor
    May 2021 - Apr 2023
Licenses & Certifications
- Professional SCRUM Master I
  Scrum.org
  May 2018
- ITIL Foundation Certificate in IT Service Management
  PEOPLECERT
  Sept 2015
  View certificate
- Professional SCRUM Product Owner I
  Scrum.org
  May 2018

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