Tri Hao Duong

Experience

• 

  The New York Public Library

  Oct 2017 - May 2018

  Librarian Intern

  • Maintained the aesthetic and security of the facility by reorganizing inventories on the shelves• Ensured satisfaction of visited customers by closely observing and identifying customers’ needs• Utilized assets management application to keep track of over 6,000 books

• 

  Xi'an Famous Foods

  Jun 2018 - Dec 2018

  Cashier

  • Accurately processed $8,000 in customer transactions• Precisely took more than 150 orders per day and maintained customer satisfaction using excellent customer service skills• Preserved the store's cleanliness and security by closely monitor the flow of inventories and customers' nonverbal cues

• 

  Sushi Katsu

  Jul 2019 - Sept 2023

  Server

  • Maintain customers satisfactions through precise and timely service• Follow closely with Covid-19 protocols to ensure customers' safety within the store• Serve more than 350 customers per day with a total revenue of $14,000 before lockdown

• 

  Northwestern Mutual

  May 2020 - Dec 2020

  College Financial Representative

  • Built financial plans with efficient strategies according to their age, income, goals and risk tolerance• Concisely presented the financial strategies to clients to help them achieve financial goals• Acquired clients on a referral basis to achieve a high and loyal level of customers

• 

  CLA (CliftonLarsonAllen)

  Jun 2021 - Aug 2021

  Audit Assurance Intern
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  Deloitte

  Jun 2022 - Aug 2022

  Audit and Assurance Intern
• 

  Deloitte

  Oct 2023 - now

  Audit Associate