Kelly DiTullio, CDP

Experience

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  The Corporation for Housing-Based Healthcae

  Jul 2001 - Jul 2002

  Outreach Coordinator/ Team Leader

  Designed and managed marketing consulting services for Newark Beth Israel Hospital, which provided new business development among the geriatric population.

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  The ElderCare Companies Incorporated

  Jul 2002 - Mar 2005

  Outreach Project Manager

  Designed and managed marketing consulting services which established partnerships with housing complexes and community centers to create and expedite health education plans for older adults in the community.

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  Hackensack University Medical Center

  Mar 2005 - Jun 2006

  Program Coordinator

  Designed and managed marketing consulting services that generated more than 8,000 new medical appointments and enriched the geriatric memberships to include more than 5,700 new participants.

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  Cambridge Assisted Living

  Aug 2006 - May 2008

  Director of Community Outreach

  Oversaw all day to day internal and external on-site operations of Personal Care Home for older adults. Developed and implemented educational presentations and events for customers, prospects, sales and partners. Planned, developed and oversaw the organization’s advertising and promotion activities including print, electronic, and direct mail outlets. Coordinated and performed successful promotional special events such as open houses, community attractions and facility tours.

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  Sunrise Senior Living

  Oct 2008 - Oct 2009

  Reminiscence Coordinator

  Responsible for directing and managing the Memory Care Neighborhood of an Assisted Living. Oversee resident care and programs for 30+ older adults with memory impairment. Recruit, hire, coach, develop and retain more than 25 high quality team members that provide 24 hour supportive care services.

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  Trinity Lifestyles Management

  Oct 2009 - Jul 2012

  Inspirations Director

  Responsible for directing and managing the Memory Care Neighborhood of Assisted Living. Oversee resident care and programs for more than 30 residents. Recruit, hire, coach, develop and retain more than 25 high quality team members that provide 24 hour supportive care services.

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  Arbor Terrace at East Cobb

  Nov 2012 - Apr 2013

  Evergreen Program Director

  Director of the Memory Care Neighborhood. Overseeing the day to day operations for 20 residents living with memory impairments. Provide guidance and leadership to care givers 24/7.

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  Bright Beginnings In- Home Child Care

  May 2013 - Jan 2015

  CEO

  Provide watchful oversight of infants, Toddlers and school aged children. Ensure safety and learning opportunities through play and life lessons. Enjoy field trips such as visits to local library, outdoor play parks, movie theaters, zoo, aquarium, indoor play parks, splash parks, swimming pool. Provide nutritious meals and snacks. Provide a safe and clean environment.

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  Walmart

  Mar 2014 - Mar 2015

  Customer Service Manager

  Provide exceptional customer service by identifying customer needs, assist with purchasing decisions, locating merchandise, resolving customer issues and concerns, promoting products and services, provide accurate information on refund policies, while maintaining a safe shopping environment. Maintain the front-end in accordance with company policies and procedures by properly handling claims and returns, zoning area, arranging and organizing merchandise, identifying shrinkage and damages, and ensuring a safe working environment. Supervise associates in the area of responsibility by assigning duties, communicating goals, providing feedback and follow-up, monitoring performance, teaching and supporting company policies and procedures, ensuring compliance, and participating in the hiring, promotion, coaching, teaching, and evaluation of associates. Fulfill customer service requirements by greeting customers in a friendly and professional manor, approving monetary transactions, providing support to associates for completing monetary transactions, assisting with cashier and cart attendant training, balancing customer traffic flow across front-end, conducting register audits, handle all the front-end evening closing procedures, maintaining front end keys, coordinating cashier and cart attendant meals and breaks, and overall control of the front-end of the facility. Show less

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  Belmont Village Senior Living

  Mar 2015 - Sept 2016

  Activities and Memory Programming Coordinator

  Provide the daily operations & quality of the community's activity programs in IL, AL & the Dementia Neighborhood; encompassing 2 full time positions. Plan & coordinate activities & programs that are varied, reflect the interests, values & beliefs of the residents; while ensuring life-enriching opportunities & person centered environment. Increased residents and family satisfaction scores from 85% to 95% within 6 months. Conduct & facilitate new daily activities & outings for the IL & AL residents; including but not limited to: physical, creative, educational, religious, service/volunteering & social. Exclusively created the company wide volunteer orientation program. Develop & manage an active group of skilled volunteers to assist in the support of daily activities. Conduct & coordinate all employee Dementia related training. Plan, organize & facilitate all special resident, family & marketing events throughout the year to encompass more than 200+ attendees. Coordinate & implement decoration of the community for special events, seasons & holidays. Oversee & maintain the computer resource center; includes teaching computer courses to residents. Responsible for all bi-annual cognitive assessments for 80+ residents; MOCA, MMSE, Animal Naming, Trails, etc.; resulting in the creation of implementing a new evidence based therapeutic program called Circle of Friends among the AL residents. Supervise & develop Enrichment Leaders for the Dementia neighborhood as well as the Circle of Friends programs & the Community Driver; including evaluation of performance, coaching, counseling & motivating for positive results. Oversee the 3 Activity department budgets; resulting in a monthly surplus & meeting NOI goals for 2015. Provide all activity supplies for AL, Neighborhood & Circle of Friends programming. Create monthly Activity Calendar & Newsletter distributed to all residents, families, prospects & displayed artistically on 5 community bulletins. Show less

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  Capital Senior Living

  Oct 2016 - Apr 2017

  Memory Care Director

  Manage the day to day operations for the memory care neighborhood. Develop an engaging and optimal activity program for those living with dementia to thrive. Assist with sales.

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  Phoenix Senior Living

  Mar 2018 - Aug 2019

  Programming & Outreach Director
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  Cedarhurst Senior Living

  Aug 2019 - Feb 2022

  • Assistant Executive Director

    Dec 2021 - Feb 2022

  • Life Enrichment Director

    Aug 2019 - Dec 2021
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  Senior Lifestyle

  Mar 2022 - Jan 2024

  Interim Executive Director/ Assistant Executive Director

  Interim Executive Director 8/23-10/23. Management Company Transition on 3/1/22. Same community and position as Associate Executive Director at Addington Place of Alpharetta.

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  Invited (formerly Club Corp)

  Apr 2024 - Jul 2024

  Office Manager
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  The Memory Center Atlanta

  Jul 2024 - now

  Executive Director

  Provide operations oversight for an all memory care assisted living.