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Julie Courte

Julie Courte

Receptionist

Followers of Julie Courte1000 followers
location of Julie CourteSliema, Sliema, Malta

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  • Timeline

  • About me

    Business Development Manager providing licensing, compliance, corporate and banking services to iGaming startups and established companies in Malta, Curaçao, Cyprus & The Netherlands.

  • Education

    • University of Malta

      2010 - 2011
      Bachelor's degree Languages and Tourism

      Last year of my Bachelor Degree for completion of the Bachelor started in France, taken as a Visitor Student (same as Erasmus programme). Subjects that were covered during this last year were Marketing, Management, Communication, Law, and Italian.

    • University of Burgundy (Université de Bourgogne, Dijon, France)

      2008 - 2010
      Bachelor's degree Modern Languages

      The Bachelor of Modern Languages is a bachelor focused in interpreting (speaking) rather than on literary translation (writing) within a company, hence also specialising in management, marketing, communication, economics and law.

    • Saint Charles' High School (Lycée Saint Charles, Orléans, France)

      2005 - 2008
      A-Levels (Higher Leaving Certificate) with honors Literature & Languages

  • Experience

    • MyHotels Malta

      Sept 2011 - Aug 2012
      Receptionist

      Receptionist in different hotels of the company, including Onyx Luxury Apartments, Carlton and Europa Hotel. Check-in/out of clients, general reception duties, dealing with complaints and sales & enquiries for leisure-related activities. For the last 6 months of this work experience, I was also partly managing the Onyx Luxury Apartments, including dealing with major complaints, taking care of supplies for the hotel, allocating clients to their rooms, dealing with clients requests, managing the housekeepers and laundry whilst making sure that everything was up to standard for guests of the hotel. Show less

    • Elanguest English Language School Malta

      Sept 2012 - Dec 2015
      Accommodation & Leisure / Welfare Manager

      Managing and allocating all accommodation for students (apartments, host families & communicating with hotels), dealing with complaints and developping better services and SOPs for the school's services. Managing of the maintenance and cleaning department of the school. Development and implementation of all leisure activities, including all the logistics of the organisation process. Welfare of students and day-to-day customer interaction for leisure sales, complaints or general reception enquiries. Sales & Marketing for French and Italian markets, including managing teams of interns for SEO building and content creation. Show less

    • Global Procurement Co. Ltd

      Dec 2015 - Apr 2017
      Product Data Specialist

      Product Data: proficient knowledge of products, entering data in various languages & developing SOPs for Product Data Management. Sales & Marketing: helping in the development of a customised CMS for the company, and assisting Sales & Marketing with Product information and development of catalogues. Administrative work: developing cleaning procedures for the company, organising company events and travel arrangements for staff.

    • EM Group

      Apr 2017 - now

      • E-Business Development Manager, Banking Team Manager

        Jul 2021 - now

      • Banking Team Manager & Legal Account Manager

        May 2020 - Jun 2021

      • Office Manager & Legal Account Manager

        Apr 2017 - May 2020

  • Licenses & Certifications

    • First Aid Certificate

      St John Ambulance Malta
      Jan 2015

    • CILS Diploma Level 3

      University of Siena
      Jan 2007

    • Award in iGaming – MQF Level 4

      IGaming Academy
      Aug 2019
      View certificate certificate

    • Award in Employment Law

      Malta Employers' Association
      Jun 2021
      View certificate certificate

  • Volunteer Experience

    • Helper

      Issued by Croix-Rouge française
      Croix-Rouge françaiseAssociated with Julie Courte