
Julie Courte
Receptionist

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About me
Business Development Manager providing licensing, compliance, corporate and banking services to iGaming startups and established companies in Malta, Curaçao, Cyprus & The Netherlands.
Education

University of Malta
2010 - 2011Bachelor's degree Languages and TourismLast year of my Bachelor Degree for completion of the Bachelor started in France, taken as a Visitor Student (same as Erasmus programme). Subjects that were covered during this last year were Marketing, Management, Communication, Law, and Italian.

University of Burgundy (Université de Bourgogne, Dijon, France)
2008 - 2010Bachelor's degree Modern LanguagesThe Bachelor of Modern Languages is a bachelor focused in interpreting (speaking) rather than on literary translation (writing) within a company, hence also specialising in management, marketing, communication, economics and law.

Saint Charles' High School (Lycée Saint Charles, Orléans, France)
2005 - 2008A-Levels (Higher Leaving Certificate) with honors Literature & Languages
Experience

MyHotels Malta
Sept 2011 - Aug 2012ReceptionistReceptionist in different hotels of the company, including Onyx Luxury Apartments, Carlton and Europa Hotel. Check-in/out of clients, general reception duties, dealing with complaints and sales & enquiries for leisure-related activities. For the last 6 months of this work experience, I was also partly managing the Onyx Luxury Apartments, including dealing with major complaints, taking care of supplies for the hotel, allocating clients to their rooms, dealing with clients requests, managing the housekeepers and laundry whilst making sure that everything was up to standard for guests of the hotel. Show less

Elanguest English Language School Malta
Sept 2012 - Dec 2015Accommodation & Leisure / Welfare ManagerManaging and allocating all accommodation for students (apartments, host families & communicating with hotels), dealing with complaints and developping better services and SOPs for the school's services. Managing of the maintenance and cleaning department of the school. Development and implementation of all leisure activities, including all the logistics of the organisation process. Welfare of students and day-to-day customer interaction for leisure sales, complaints or general reception enquiries. Sales & Marketing for French and Italian markets, including managing teams of interns for SEO building and content creation. Show less

Global Procurement Co. Ltd
Dec 2015 - Apr 2017Product Data SpecialistProduct Data: proficient knowledge of products, entering data in various languages & developing SOPs for Product Data Management. Sales & Marketing: helping in the development of a customised CMS for the company, and assisting Sales & Marketing with Product information and development of catalogues. Administrative work: developing cleaning procedures for the company, organising company events and travel arrangements for staff.

EM Group
Apr 2017 - nowE-Business Development Manager, Banking Team Manager
Jul 2021 - nowBanking Team Manager & Legal Account Manager
May 2020 - Jun 2021Office Manager & Legal Account Manager
Apr 2017 - May 2020
Licenses & Certifications

First Aid Certificate
St John Ambulance MaltaJan 2015
CILS Diploma Level 3
University of SienaJan 2007- View certificate

Award in iGaming – MQF Level 4
IGaming AcademyAug 2019 - View certificate

Award in Employment Law
Malta Employers' AssociationJun 2021
Volunteer Experience
Helper
Issued by Croix-Rouge française
Associated with Julie Courte
Languages
- frFrench
- enEnglish
- itItalian
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