Vanitha Sushma

Experience

• 

  Wipro Limited

  Jan 2013 - Jan 2016

  User Experience Designer

  - Designed pixel-perfect visual design for user interface elements with brand guidelines. - Managed projects effectively and efficiently while maintaining priorities, deadlines and deliverables.

• 

  Genpact

  Jan 2016 - Jan 2020

  - Collaborate with product owners and dev teams to define and implement innovative solutions for the product direction, visuals and create a user-centric experience. - Worked closely with the stakeholders, conducted user interviews, user research and developed personas to guide the design process. - Gained experience in deriving solutions to complex design problems by executing the right research methodologies and a user-centric approach.

  • Senior UX Consultant

    Jan 2018 - Jan 2020

  • UX Consultant

    Jan 2016 - Jan 2018
• 

  Tekion Corp

  Jan 2020 - now

  - Leading the design team for CRM Module, from concept to completion, ensuring consistent behavior and an easy-to-use user interface across CRM product.- Collaborated with cross-functional teams to incorporate AI technology into the Smart Communication & AI feature, enhancing user interactions, saving sales agents 30-45 minutes per day and reducing response times by 41%.- Conducted extensive user research and usability testing to inform design decisions, ensuring the product met the needs of both sales agents and customers.- Worked closely with the engineering team to identify usability problems, conducting UX audits for every feature and ensuring seamless handover of designs.- Created flows and prototypes instead of individual screens, attaching videos of interactions to Jira for effective communication with product and engineering teams.- Held daily meetings with the team for reviews, feedback, handoffs, issue resolution, and brainstorming to ensure the best design decisions.- Led a team of 5 designers, providing guidance and mentorship, fostering a collaborative and innovative design environment. רוצה לראות פחות - Led the user experience for the CRM module, ensuring consistency and intuitiveness across all products.- Developed multiple innovative solutions and concepts to enhance user experience.- Created the design system for the CRM mobile app, collaborating with a team of 6 designers to complete most of the CRM mobile flows within 2 weeks.- Designed comprehensive flows to clearly communicate ideas to product and engineering teams, facilitating efficient collaboration.- Maintained constant communication with product and engineering teams to ensure smooth workflow and project success.- Took the initiative to mentor junior designers and actively participated in the hiring process to recruit talented designers who fit well with our team. רוצה לראות פחות - Worked on multiple exciting products like CRM and Leaderboard, with a core focus on Analytics module.- Applied design and data analysis to illustrate data in visually innovative ways, making it easier to understand, intuitive, and actionable for users.- Ensured a consistent user experience across all features and products by following the design system.- Participated in internal design Hackathon, showcasing innovative design skills. Provided guidance to team members, answering questions and helping them adapt to changes quickly.- Participated in the hiring process and buddy programs for designers, recruiting team members who are a good fit. רוצה לראות פחות

  • Design Manager

    Jan 2023 - now

  • Lead Product Designer

    Jan 2022 - Jan 2023

  • Senior Product Designer

    Jan 2021 - Jan 2022

  • Product Designer 2

    Jan 2020 - Jan 2021