LaTesha Carter

Experience

• 

  H-E-B

  Feb 2010 - now

  Business Center Represenative

  • Provided over 200 customers daily with superb customer service ensuring a quality shopping experience• Proactively responded to customers concerns and provided relevant solutions based on best practices • Conducted cash handling transactions balancing daily revenue total of $3500• Adhered to company standards and service tasks resulting in a 12% monthly sales increase and the request of customers by name

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  Extend-A-Care for Kids, Inc.

  Feb 2013 - Feb 2014

  Center Supervisor

  • Provided supervision for over 50 children daily leading an elite team of 5• Developed and executed Extend-A-Care for Kids curriculum resulting in increased grades and performance of students in our care• Trained to Extend-A Care for Kids policies and procedures including those for handling emergencies and discipline to all employees resulting in recognition by state board• Provided continued education to all staff remaining

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  Texas Southern University

  Jun 2019 - now

  • Graduate Assistant

    Aug 2020 - now

  • Student Intern

    Jun 2019 - Aug 2020