Enrique Castro Jr.

Experience

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  JPMorgan Chase & Co.

  Feb 2008 - Dec 2009

  Small Business Specialist
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  JP Morgan Chase

  Dec 2009 - Oct 2012

  Assistant Branch Manager-Sales
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  Wells Fargo

  Oct 2012 - Sept 2018

  Branch Manager 3

  » Managed sales of bank products, new business, operations, customer service, regulatory compliance, and internal policies and procedures.» Managed hiring, training, staffing, and coaching of 10 bankers, 9 tellers, and 2 service managers and oversaw monthly sales figures to determine if goals were met.» Exceeded performance goals and expectations by conducting skills assessments, performance management assessments, providing development feedback, and coaching employees.» Utilized consultative sales approach to define customer goals and develop solutions that cultivated strong relationships with customers.» Positively affected branch performance results through leadership and execution and by promoting exceptional sales and service behaviors by my entire team in order to exceed goals.» Prepared weekly and monthly sales analysis reports, worked with senior management to identify new sales opportunities, and ensure compliance with all corporate programs.» Partnered with local business to exceed sales goals by creating partnerships.» Proficient in the sales and service of personal deposits, personal loans, investment and mortgage referrals.» Accomplished to meet and exceed quarterly goals.» Provided daily coaching and feedback, recognized and rewarded accomplishments and contributions, as well as introduced new processes and procedures to track performance and achieve set goals.» Was promoted from Banker to store manager 2, and then store manager 3, managing the largest branch in Pennsylvania. Show less

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  Go Notary LLC

  Dec 2012 - Nov 2022

  Business Owner
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  READING PRIDE CELEBRATION

  Oct 2022 - now

  Executive Director
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  Berks LGBTQ+ Business Alliance

  Jan 2023 - now

  Executive Director

  Bringing LGBTQ+ & allied businesses together to create a community where diversity, equity and inclusion are not only embraced but celebrated.