
Andy Johnson

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About me
Group Head of Operations Austria/Finland/Germany/Norway/Slovenia bei Hotelplan UK
Education

Guthlaxton college
1990 - 1994A-level german, maths and businessActivities and Societies: DOE Bronze (Sports Activity Fencing, achieved Grade 3)

University of Liverpool
1994 - 1998Bachelor's degree Germanic Languages, Literatures, and LinguisticsActivities and Societies: Radio Journalism (Sports); interviews and live broadcasts, Football team
Experience

Hotelplan UK Ltd
Nov 2003 - nowReporting to the Group Overseas Director, I ensure guests' holiday experiences surpass all expectations. Functions of the role include management and supervision of approximately 350 personnel including our regional office and area management teams, airport and transfer operations, property management including budgets for catering and cleaning, driving sales in our private bars as well as anciliary sales, involvement in product promotion across various platforms, future product development and inclusion in several wider company strategic projects. Show less From touch-down to take-off, I am responsible for the guest experience when travelling with our three brands to Austria. This means ensuring standards and policies are adhered to in the areas of staff management and administration of approximately 350 personnel, accounts (oversight of strict budgets and sales targets), Health and Safety, airport and transport operations and property management with a portfolio of approx 40 self-run properties and another much larger number of partner-run hotels. Elements of marketing and product management span most of these areas also. Show less
Group Head of Operations Austria/Finland/Germany/Norway/Slovenia
May 2017 - nowOperations Manager Austria
Oct 2010 - Apr 2017General Manager Austria
Jan 2009 - Sept 2010Area Manager
Jan 2005 - Sept 2009Resort Manager
Nov 2003 - Dec 2004
Licenses & Certifications
- View certificate

Diversity, Inclusion, and Belonging
LinkedInMar 2021
Languages
- enEnglisch
- deDeutsch
- frFrench
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