Andy Johnson

Experience

• 

  Hotelplan UK Ltd

  Nov 2003 - now

  Reporting to the Group Overseas Director, I ensure guests' holiday experiences surpass all expectations. Functions of the role include management and supervision of approximately 350 personnel including our regional office and area management teams, airport and transfer operations, property management including budgets for catering and cleaning, driving sales in our private bars as well as anciliary sales, involvement in product promotion across various platforms, future product development and inclusion in several wider company strategic projects. Show less From touch-down to take-off, I am responsible for the guest experience when travelling with our three brands to Austria. This means ensuring standards and policies are adhered to in the areas of staff management and administration of approximately 350 personnel, accounts (oversight of strict budgets and sales targets), Health and Safety, airport and transport operations and property management with a portfolio of approx 40 self-run properties and another much larger number of partner-run hotels. Elements of marketing and product management span most of these areas also. Show less

  • Group Head of Operations Austria/Finland/Germany/Norway/Slovenia

    May 2017 - now

  • Operations Manager Austria

    Oct 2010 - Apr 2017

  • General Manager Austria

    Jan 2009 - Sept 2010

  • Area Manager

    Jan 2005 - Sept 2009

  • Resort Manager

    Nov 2003 - Dec 2004