Benson CHAN

Experience

• 

  HAECO

  Aug 2010 - Nov 2013

  - Facilitated varies department to implement new system/standard across hangars, after having successful trial run in Bay 7- Facilitated varies department to amend company procedures prior to implement new system/standard across hangars- Prepared TTT/EUT materials for 1000+ frontline staff prior to implement new system/standard across hangars- Coordinated Senior Management to announce/brief the new system/standard to 1000+ frontline staff - Implemented 5S Plus and Visual Management in pilot bay (i.e. Bay 7)- Coordinated Base Maintenance and Planning & Production Control to transform Dock Office to Maintenance Control Centre (MCC) in Bay 7- Analysed tooling transactions in tool rooms and establish Mobile Tool Crib (MTC) in Bay 7- Organised weekly Go-Look-See activities with Senior Management to monitor 6+ worksteams implementation in Bay 7 - Replaced/repaired decorative laminate of aircraft interior components for 3+ airlines' Boeing 737/747/767/777 & Airbus 320/330/340- Modified cabin components in according with technical drawing/document/manuals for 3+ airlines- Attended Boeing 747 & Boeing 777 FAM Courses - OJT in varies trades and department. Such as, Avionics, Sheet Metal, NDT, etc.- Attended training courses. Such as, EWIS, Fuel Tank Safety, etc.

  • Business Improvement Coordinator (Grade 2)

    Sept 2013 - Nov 2013

  • Business Improvement Coordinator (Grade 1)

    Sept 2012 - Aug 2013

  • Tradesman (Grade 1)

    Aug 2011 - Aug 2012

  • Aircraft Engineering Technician Trainee

    Aug 2010 - Aug 2011
• 

  Cathay Pacific Airways

  Aug 2015 - Aug 2016

  Project Coordinator

  - Coordinated BUs and 3rd Party Service Provider to plan Cargo Service System (CSS) Rehearsal and Cutover activities- Facilitated 100+ Ports/GHAs to plan and switch SITA TTY address prior to Cutover- Assisted BU to consolidate CIMP messages configuration from 100+ outports- Assisted programme team to plan and review budget- Analysed seasonal flight schedule to identify a feasible timeframe for data validation within systems outage window

• 

  Jet Aviation

  Aug 2016 - Sept 2017

  Planning Engineer

  - Evaluated AOG, LM and BM Work Requests to create workpackages, allocate tools, equipment and/or arrange hangar slot prior to maintenance input- Raised spare parts demand with specifying the required Authorised Release Certificate as per the aircraft registration country- Assigned FAA A&P/EASA Part-66/HKAR-66 B1/B2 engineers to carry out tasks on Gulfstream G450/550/650/650ER, Bombardier CL604/CL605/Global Express/XRS/5000/6000 and Dassault Falcon F7X/F900EX- Assisted Engineering department to raise Technical Assistance Request (TAR) to OEMs- Monitored aircraft maintenance status and provide update to customers on daily basis Show less

• 

  Peoplebank

  Mar 2018 - Mar 2019

  Project Coordinator

  - Worked in Enterprise Systems Section in IT Development Department of Chong Hing Bank Limited under secondment- Assisted the bank to develop and implement new systems which would be integrated with Temenos T24 Core Banking System- Planned and executed Unit Test/SIT; and coordinated UAT for user prior to system rollout- Prepared deliverables at various SSADM stage/SDLC phase of projects- Coordinated various IT teams to develop application, setup infrastructure and fulfill security policies/standards/procedures Show less

• 

  Global Logistics System (HK) Co., Ltd

  Mar 2019 - Dec 2021

  Project Specialist

  - Worked in Cargo Department of Cathay Pacific Airways Limited under secondment- Assisted the airline to deliver "Mail as Cargo" and Global Sales Agent (GSA) platforms revamp project- Planned and executed UAT- Prepared training material for outports with software Articulate '13- Utilised VBA, VBScript and Windows Task Scheduler to automate tasks

• 

  Computer Recruitment Consultants Limited

  Jan 2022 - Jun 2022

  Contract Business Analyst

  - Worked in Data Application Development Division in IT Department of Bank of China (Hong Kong) Limited under secondment- Monitored one of the anti-money laundering systems — Compliance Name Screening system- Collected and clarified user requirement with various departments (including Core Banking System, Financial Crime Compliance, etc.) to cater business development and fulfil industrial standards and regulations- Assisted investigating production issues, and communicated with end users regarding bug fix release- Participated in UAT and DR Drills planning and execution Show less

• 

  CXC Global

  Jul 2022 - Jul 2023

  Assistant Project Manager

  - Working in IT Department of Cathay Pacific Airways Limited under secondment- Collaborating with Engineering Department to manage IT projects, including eEnabled, Line Maintenance Transformation Technology (LMTT), etc.- Observing economic lagging indicators and Forex rates to plan, monitor and control departmental budget USD 5+ million- Collaborating with Procurement Department to reduce cost on corporate level via obtaining Best And Final Offer (BAFO) from 10+ service providers Show less

• 

  Cathay Pacific

  Jul 2023 - now

  Assistant Project Manager

  - Working with Engineering department and Flight Operations to deliver Flight Deck WiFi project- Coordinating various IT team and vendor to enhance operational systems for new Boeing 777-300ER Business Class Aria Suite Entry-Into-Service project- Monitoring and controlling project schedule, cost, scope, resources, quality and deliverables- Collaborating with various department including Engineering and Procurement to review and improve vendor’s performance as per contract and SLAs Show less