Bishoy Ishak

Experience

• 

  Orascom Construction PLC

  Mar 2009 - Apr 2015

  Construction Supervisor

  Led a team of 15 individuals during the design, build, and commissioning stages of a tourism resort.

• 

  Amazon Web Services (AWS)

  Mar 2022 - now

  • Creating, updating,and Implementing Standard Operating Procedure (SOP) for AWS data center.• Coordinating operational startup of a prototype Amazon Data Center containing high-priority customer digital assets.• Ensuring rack down recovery times to under 15 min, analyzed and prepared reports on critical facility operations and maintenance aspects.• Managing and checking the impact blast radius of operational EC2, Network and Production racks.• Monitored routine and emergency maintenance on several critical systems: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, and building monitoring systems.• Leading Troubleshooting of all mechanical and electrical equipment inside AWS data center as needed. Show less • Responding to facility emergencies• Work closely with internal teams to ensure all critical projects implemented meet the highest standards and safety measures.• Ensured rack-down recovery times to under 15 minutes, analyzed and prepared reports on critical facility operations and maintenance.• Ordered parts and supplies for maintenance.• Maintaining positive and professional working relationships with internal clients and vendors.• Solicit proposals for outsourced work.• Ensure landlords are performing contractually mandated maintenance.• Monitored routine and emergency maintenance on several critical systems: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, and building monitoring systems.• Troubleshooting all mechanical and electrical equipment inside the AWS data center as needed.• Implemented Standard Operating Procedure (SOP) fire safety plan for AWS data center facility.• Monitoring the status of mechanical and electrical systems through Building Management Systems (BMS) and Electrical Power Management Systems (EPMS). • Ensured rack-down recovery times to under 15 min, analyzed and prepared reports on critical facility operations and maintenance aspects. • Monitored routine and emergency maintenance on several critical systems: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, and building monitoring systems. Show less

  • Data Center engineering operation lead

    Jul 2023 - now

  • Engineering Operation Tech

    Mar 2022 - now