Brandon L.

Experience

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  MGSOFT-NET,INC

  Sept 2010 - Mar 2011

  Help Desk / Computer Repair Technician

  In this role, I provided end-user assistance for Windows systems via remote and on-site support. I performed diagnostics and assessed repair needs through disassembling computers. I ran anti-virus programs to remove malware, ransomware, and other threats from laptops and desktop systems. I supported Vice President with designing and deploying websites from source code (HTML, CSS, JavaScript).

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  Pennsylvania State University-Penn State Beaver

  Aug 2011 - Jul 2012

  Help Desk Specialist

  In this role, I ran diagnostics, utilized test scripts, personal expertise, and probing questions to evaluate user problems. I built work stations for students through configuring hardware, devices, and software. I resolved technical issues by installing, modifying, and repairing software and hardware.

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  Army National Guard

  May 2012 - May 2024

  Fire Direction Specialist - Corporal (FDC Chief)

  In this role, I calibrated and fired weaponry to smoothly eliminate enemy positions, vessels, and personnel. I ensured compliance with established command structures and detailed combat orders. I maintained efficient communication flow through setting-up antennas and power generators. I conducted trainings of 10 soldiers along with operating gun, missile, and rocket systems.

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  Securitas Security Services USA, Inc.

  Jun 2012 - Sept 2013

  Security Guard

  In this role, I performed security at various types of sites. I acted as a general deterrence of any type of crime, including: theft, loitering, trespassing, etc. My duties included regular rounds of facility, CCTV monitoring, searching employee belongings and creating security reports.

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  Penn State Police

  Aug 2013 - Sept 2014

  Auxiliary Officer

  In this role, I directed traffic flow for major events such as Penn State football games. I acted as a general deterrence of negligent behavior on campus. Auxiliary officers are a supplementary part of the Penn State Police Department.

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  Best Buy

  Nov 2014 - Jul 2015

  Sales Consultant - Computing

  In this role, I placed returned merchandise on shelves and managed promotional in-store signage and displays to attract more customers. I facilitated clients through completing purchases, locating items, and troubleshooting phone issues to develop a pattern of repeat sales, referrals, and loyalty. I provided support to customers by answering product questions, selections, and purchases, including in-store and e-service transactions.

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  Verizon

  Sept 2015 - Mar 2016

  Solutions Specialist

  In this role, I placed returned merchandise on shelves and managed promotional in-store signage and displays to attract more customers. I facilitated clients through completing purchases, locating items, and troubleshooting phone issues to develop a pattern of repeat sales, referrals, and loyalty. I provided support to customers by answering product questions, selections, and purchases, including in-store and e-service transactions.

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  SNM Wireless

  Mar 2016 - Oct 2016

  Tower Climber

  In this role, I ensured customer satisfaction through addressing concerns and issues, providing accurate information, and enforcing established rules and regulations. I managed and controlled inventory of tire installation equipment to maintain optimal supplies. I procured and disposed-off equipment as appropriate and educated staff on safe and proper operation of equipment. I spearheaded the management of daily operations to optimize costs. I conducted trainings and assessed team members performance to providing constructive feedback to facilitate improvement. Show less

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  Bridgestone

  Dec 2016 - Jul 2018

  Manager of Tire Sales

  In this role, I ensured customer satisfaction through addressing concerns and issues, providing accurate information, and enforcing established rules and regulations. I managed and controlled inventory of tire installation equipment to maintain optimal supplies. I procured and disposed-off equipment as appropriate and educated staff on safe and proper operation of equipment. I spearheaded the management of daily operations to optimize costs. I conducted trainings and assessed team members performance to providing constructive feedback to facilitate improvement. Show less

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  Continental

  Jul 2018 - May 2019

  Regional Retread Business Development

  In this role, I followed industry and market trends to design customize solutions and introduce improvement initiatives to improve enhance business operations. I created and conducted SWOT analysis to develop targeted business plan to achieve quotas. I explored and secured profitable business expansion opportunities to accelerate revenue and bottom line profit. I boosted growth drastically through brainstorming ideas to create unique and innovative sales and marketing plans.

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  Interstate Batteries

  Sept 2019 - Jun 2021

  Territory Sales Manager

  In this role, I supervised administrative team to provide support in maintaining accurate sales, inventory, and other documents. I attained profit targets through liaising with internal teams and suppliers to measure costs against expected market price points and set structures. I learned upcoming market trends by monitoring buying trends and competitor actions to adjust strategies.

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  Dana Incorporated

  Jul 2021 - Feb 2023

  District Sales and Service Manager

  In this role, I grew, developed and maintained strategic relationships with local fleets, dealers, and aftermarket customers. I provided product, warranty, and applications training in support of sales objectives. Managed key dealer relationships, and maintained a current knowledge of competitor activities and changes in market. Optimized increased volumes through new and existing accounts with fleet spec and aftermarket parts. Developed sales strategy and objectives to achieve goals as defined in assigned KPIs. Drove results with OE and aftermarket customers. Liaised between Dana internal teams and OE/aftermarket dealers. Managed a $13 million territory of accounts. Show less

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  RCS Property Management LLC

  Feb 2023 - now

  Director of Property Management and Acquisitions