MICHAEL OJO Msc, PMP®, PSM® LSSYB, OCA

Experience

• 

  PROLIFIC MICROFINANCE BANK LTD

  Dec 2011 - May 2013

  • Monitor, manage, and enhance the bank’s technical infrastructure to improve critical business drivers, minimize costs, and maximize uptime and security;• Formulate appropriate IT policies and procedures to provide user friendly guidance for the appropriate use of the Bank’s IT resources• Responsible and accountable for the coordination of all IT related projects directed towards the achievement of the strategic business objectives and other organizational objectives• Build credibility, establish rapport and maintain communication with all stakeholders including the bank’s core application vendor.• Define and initiate IT related projects, manage costs, schedule and execute projects with great emphasis on the ultimate success and acceptance of the project in line with the bank’s vision.• Maintaining and reviewing of service level agreements between the bank and the other IT vendors and make recommendations where necessary.• Manage and coordinate the transition/upgrade of the bank’s core banking application with the software vendor • Responsible for identifying IT risks, developing and implementing control policies/measures. 收起

  • IT/MIS

    Dec 2011 - May 2013

  • HEAD, IT/E-BUSINESS

    Dec 2011 - May 2013
• 

  Precise Financial Systems Ltd

  Jun 2013 - Nov 2019

  • Responsible for creating, updating and managing individual project budgets to ensure assigned projects attain an acceptable profit margin and returns on investment.• Pro actively built and maintained strong customer relationships, maintained consistent communication and managed customer needs and expectations by meeting project timelines.• Responsible for tracking internal and external project risks, grading each risk for its probability and impact and also implement communication plan for risk escalation as appropriate.• Identified, tracked and monitored projects and communicates project-related issues, scope changes, variances, constraints and contingencies that arose during projects implementation.• Responsible for the management of resource and equipment requirements for multiple projects, and ensured proper archiving of all reports and project documents by the team. • Facilitated the project team during the creation of WBS, Risk Identification/Planning and also assigned responsibilities to each team member.• Ensured quality processes, tools, and practices were implemented to meet project objectives• Coordinate/supervise project team to deliver project on time, budget and in line with the agreed project scope. 收起 • Provide software implementation and support for iTeller (a cheque truncation solution for Commercial banks in Nigeria) and Clirec (An accounting reconciliation solution)• Understand product functionality and its use to drive customer based solutions• Demonstrate a high level of empathy for customer concerns and commitments to timelines• Work as a team member, integral to the successful implementation of targeted objectives• Resolve and document service issues. Case and project management of software related issues and implementation milestones• Time tracking for client billing and project management• Document suggestions for continued improvements to internal systems and products• Prepare training materials and develop training structure to meet the objectives given by the Sales team• Continually seeks opportunities to increase customer satisfaction & deepen client relationships• Builds a knowledge base of each client's business, organization and objectives 收起

  • Deputy Manager, Product Implementation & Support

    Jul 2017 - Nov 2019

  • Supervisor, Product Implementation and Support

    Jun 2013 - Jun 2017
• 

  Interswitch Group

  Dec 2019 - Jan 2022

  Program Manager

  • Facilitate Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives for multiple teams.• Coach team members on Agile principles and practices, including the use of Scrum artifacts such as product backlog, sprint backlog, and burn-down charts. • Collaborate with Product Owners to prioritize and refine product backlog items, ensuring that the team is working on the highest-value items.• Developed project plans, timelines, and budgets, and monitored progress using project management tools, such as Microsoft Project, JIRA, Confluence, MIRO etc..• Led cross-functional teams consisting of developers, testers, analysts, and designers, and collaborated with external vendors and stakeholders.• Worked closely with product owners to define project scope, requirements, and priorities, and managed project risks and issues.• Ensured the quality of deliverables by implementing quality assurance processes, such as code reviews, testing, and compliance with industry standards.• Facilitated communication and collaboration among team members, stakeholders, and vendors, and manage project dependencies and changes.• Managed project financials, including budgeting, forecasting, and invoicing, and provided regular reports to executive management.• Managed the delivery of multiple software products, including web-based platforms and mobile applications. 收起

• 

  Interswitch Group

  Sept 2022 - now

  Senior Program Manager

  • Facilitate Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives for multiple teams. • Coach team members on Agile principles and practices, including the use of Scrum artifacts such as product backlog, sprint backlog, and burn-down charts. • Collaborate with Product Owners to prioritize and refine product backlog items, ensuring that the team is working on the highest-value items.• Coordinate cross-team dependencies, track progress, and communicate status to stakeholders and management. • Identify and remove impediments to team progress, escalate issues when necessary, and facilitate problem-solving sessions.• Implement and improve Agile processes and practices, including continuous improvement initiatives and team retrospectives.• Train and mentor new Scrum Masters and Agile team members on Agile methodologies and best practices.• Facilitate quarterly Program Increment (PI) planning and Agile delivery across the Mobile Financial Service Unit of the organization. 收起