Chris Philip

Experience

• 

  Kasturba Medical College, Manipal

  May 2011 - Jul 2011

  Intern

  Project in Linen and Laundry department

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  Kameda Infologics

  Apr 2013 - Oct 2016

  Senior Client Relationship Associate

  Summary: Held the pivotal role with the client and guided a team of over 25 members, across departments, to deliver an integrated software solutions catering specifically to the US market Reported all project milestones to all Key stakeholders, including C-Suite executives and Directors Monitored functional implementations to streamline Go-Live activities in US, including issue triage, issue resolution, and prioritization of enhancements to the system. Led response teams for RFQsRoles and Responsibilities: Requirement Gathering: Collected requirements from the client, across all modules of the application and closed gaps Project Coordination: Had the application prepared for the UAT on the requested date and time UAT: Successfully got the application approved Training: Trained Key end users for Go Live Go Live: Monitored functional implementation Go Live Support: Identified issues during the implementation and either fixed or routed the issues to team members Post Go Live Support: Was the 3rd level of escalation Change Requests: Gathered Change Request forms and sorted the backlog Sprint Planning: Prioritized Change Request and followed a healthy 2 week sprint Black Box Testing: Performed black box testing at the end of development Release: Coordinated the release Sprint Retrospective: Facilitated the retrospective meeting Projects Worked on: ICSA Labs Certification - Meaningful Use being the key to open the product for the US market; I was given the privilege to lead the team and develop a product that would be Meaningful Use 2 compliant and certified by the ICSA Labs Yasasii 2.9 The application to be released in the US market after having it certified MU2 compliant Was the key member of the team being the only point of contact between them and the client Yasasii 3.0Led the onsite Functional implementation and Training of this application for the UAT, Go Live and Post Go Live support عرض أقل

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  NTC SOFTECH INDIA PRIVATE LIMITED

  Oct 2016 - Apr 2017

  Product Specialist

  Summary Responsible for successful HIS deployment to a portfolio of customers ranging in size and healthcare delivery model Lead a cross-functional team of over 20 employees to achieve company objectives around market expansion in the US Process improvements to the existing clientele Gather, document, track, and deliver business requirements Provide functional guidance to software development teamRoles and Responsibilities: System Implementation & Change Management: Developed and implemented processes to ensure successful HIS and EHR deployment in hospitals. Implemented multi-site risk mitigation plans, tracked project progress, and directly reported project milestones to top-level executives. Consistently provided advisory consulting to client and senior management, and met projects’ timeframe constraints. Market Development: Directed expansion in the US market by successfully leading the pilot HIS and EHR implementation to successfully establish a reference site for future business development. System Adoption: Implemented adoption strategies and facilitated client working sessions to define business processes that would align with the customer's usage of HIS and EHR; improve their product delivery results. In the first 8-10 weeks of “post go-live” phase; achieved 75% EHR adoption, in both the inpatient and outpatient settings Agile Methodology: Followed the Agile Methodology in product development Projects Worked on: Foundation Surgical Hospital: The first project for the organization to open its Surgical Hospital market in the US; Successfully implemented the application in pilot scale for the group of hospital عرض أقل

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  Feathersoft

  Apr 2017 - Feb 2018

  Business Analyst

  Summary Responsible for successful and viable product development life cycle implementation Led a 35 member team to increase their adoption rate for the ticketing and documentation tool Initiated the change management process within the organization to practice Agile methodology Guide the organization to streamline the process and make it lean Roles and Responsibilities: Process Re-engineering: Identified shortfalls within the organization process and successfully closed more than 90% of the product backlog as well as Bugs within the product development Change Management: Through accountability, ensured each team member is responsible and committed to their quality of work and despite initial resistance as a team the average time a ticket would stay in the development bay was reduced from 6 man days to less than 2 man days. Agile Methodology: Implemented Agile methodology and Certified the process under the SDLC section of PCI SSC (Payment Card industry Security Standard Council) Mentoring: Successfully mentored two Business Analyst to streamline their projects and increase the efficiency of their team Product Owner: Assumed responsibility and developed 3 products that were deployed in 8 sites over a period of 10 monthsProjects Worked on: Payment Portal - Product development Coordinated the team and developed 3 types of payment portals based on service availing (Non Disclosure Agreement prevents from further explanation) in Angular, .net and android platforms عرض أقل

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  NTC SOFTECH INDIA PRIVATE LIMITED

  Feb 2018 - Nov 2019

  Product Specialist

  Summary Responsible for successful HIS deployment to a portfolio of customers ranging in size and healthcare delivery model Lead a cross-functional team of over 20 employees to achieve company objectives around market expansion in the US Process improvements to the existing clientele Gather, document, track, and deliver business requirements Provide functional guidance to software development teamRoles and Responsibilities: System Implementation & Change Management: Developed and implemented processes to ensure successful HIS and EHR deployment in hospitals. Implemented multi-site risk mitigation plans, tracked project progress, and directly reported project milestones to top-level executives. Consistently provided advisory consulting to client and senior management, and met projects’ timeframe constraints. Market Development: Directed expansion in the US market by successfully leading the pilot HIS and EHR implementation to successfully establish a reference site for future business development. System Adoption: Implemented adoption strategies and facilitated client working sessions to define business processes that would align with the customer's usage of HIS and EHR; improve their product delivery results. In the first 8-10 weeks of “post go-live” phase; achieved 75% EHR adoption, in both the inpatient and outpatient settings Agile Methodology: Followed the Agile Methodology in product development Projects Worked on: Foundation Surgical Hospital: The first project for the organization to open its Surgical Hospital market in the US; Successfully implemented the application in pilot scale for the group of hospital Matheny The first project for the organization to open its market Specially Abled Hospital in the US; Successfully implemented the application in pilot scale for the group of hospital عرض أقل

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  Fakeeh Technologies Pvt Ltd

  Dec 2019 - now

  Senior Implementation Engineer

  e-Eligibility check - Yasasii (HIS) with Dubai Health Post office (based on Regulatory Guideline)e-Authorization Yasasii (HIS) with Dubai Health Post office (based on Regulatory Guideline)e-Prescription Yasasii (HIS) with Dubai Health Post office (based on Regulatory Guideline)Controlled medication Yasasii (HIS) with Dubai Health Authority (based on Regulatory Guideline)Authorization review module in Yasasii (HIS)Coding review module in Yasasii (HIS)e-Claims Yasasii (HIS) with Dubai Health Post office (based on Regulatory Guideline)DRG full implementation in Yasasii Interface Yasasii (HIS) with1- Roche Infinity (LIS) 2- Roche POCT (LIS)3- Siemens Excelera (RIS/PACS) 4- Philips Intellibridge (Vital Equipment)5- EIDA (Patient Identification) 6- Digivalet (Infotainment)7- SAP (HR, SCM and Finance module) 8- 3M (Medical Necessity and DRG code finder)- Implementation, Training, Support and Release Management عرض أقل