Ibrahim Alaween

Experience

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  Bank of Jordan

  Aug 1999 - May 2011

  • Reengineering policies and procedures and related processes flows (Create, amend and improve all Bank procedures).• Testing Programs (Member of the team who’s responsible for the Bank’s Programs).• Team Leader for Igrafx flowcharter Program (Bank Procedure Program).• Member of the team who’s responsible for the Electronic Cheque Clearing (ECC).• Member within the Bank Centralization Team.• Participate in workshops to assess Risk environment for various bank departments.• Solve and follow up Branches Problems.• Conduct Statistical Studies.• Create and Modify the Organizational Charts.• Conduct organizing visits to the branches.• Reporting directly to the Central Operation and Organization Head. Show less

  • Policies and Procedures Reengineering Officer

    Mar 2007 - May 2011

  • Branches

    Aug 1999 - Mar 2007
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  Arab Bank

  May 2011 - Nov 2012

  BPM Analyst Dep. Assistant Manager

  • Responsible for creating all new products/services policies and procedures and any needed instructions.• Improving/ amending any current policies and procedures to comply with any new requirements. • Amending all current policies and procedures to comply with region’s regulations and requirements.• Responsible for creating/ reengineering process flows to reflect any changes on related policies and procedures.• Responsible for creating all forms and agreements for related policies and procedures. Show less

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  Bank-al-Etihad

  Nov 2012 - Jun 2014

  Quality Excellence Department – Senior Officer

  Main roles and responsibilities :• Responsible for review all policies, procedures, instructions, process flows and forms which are requested from all the bank Business Units.• Responsible for creating all new products/ services policies and procedures and any needed instructions.• Improving/ amending any current policies and procedures to comply with any new requirements. • Amending all existing policies and procedures to comply with region’s regulations and requirements.• Responsible for creating/ reengineering process flows to reflects any changes on the related policies and procedures.• Responsible for creating all forms and agreements for related policies and procedures. Show less

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  Jordan Commercial Bank

  Jun 2014 - Jul 2021

  Operations engineering department Manager

  Main roles and responsibilities:• Setting up department strategies and managing banking operations governance, Policies and Procedures, Projects and Processes transformations with its related overall controls.• Ensure that the performances of all units within the department (Policies and Procedures, system development and implementation, Organizational development Units) are aligned with the department and bank optimal goals and targets.• Manage all banking operations performance with all the related KPI’s and Budget.• Managing the relationship with all business units and senior executives to help them reaching their optimal goals. Show less

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  Housing Bank

  Aug 2021 - now

  Executive Manager - Business Process Re-engineering