Justin Wright, MBA

Experience

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  Lucky Brand

  Jul 2007 - Sept 2009

  Human Resources Assistant Manager

  • Train and motivate associates to improve selling and customer service performance for 20-30 employees• Maintain a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.• Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.• Keeping in touch with customers via a range of mediums such as phone calls, letters, email and SM. Show less

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  AMERICAN EAGLE OUTFITTERS INC.

  Sept 2009 - Oct 2011

  Human Resources Assistant Manager

  • Conducting interviews for new hires and requirements of onboarding and initial training programs.• Maintain human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.• Complete human resource operational requirements by scheduling and assigning employees; following up on work results for 50-60 employees.• Organization of staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.• Maintain historical human resource records by a filing and retrieval system; keeping past and current records.• Prepare employees for assignments by establishing and conducting orientation and training programs• Completes human resource operational requirements by scheduling and assigning employees; following up on work results for 50-60 employees.• Maintain work structure by updating job requirements and job descriptions for all positions. Show less

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  State Farm ®

  Oct 2011 - May 2018

  Business Development Specialist

  • First-level contact for inbound or outbound phone sales and completing sales cycle• Perform client needs analysis and effective solutions in accordance with objectives of the client• Consistently exceeding expectations and needs of the business generating $25-$30k of premium monthly• Utilize Salesforce, and CRM programs to create and develop relationships• Responds to customers' requests and problems with appropriate timeliness and concern; Develops professional credibility and trust with the customer• Develop ongoing networking relationships with Small Business Owners-Real Estate Agents, Mortgage Lenders, Auto Dealers, etc.• Provide prompt, accurate and friendly client support. Support can include responding to inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers, claim submissions and billing clarification Show less

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  BB&T Insurance Holdings, Inc.

  May 2018 - Oct 2018

  Account Sales Representative II

  Manage defined territory to include development of local business partnerships, organizational affiliations, but not limited to banker relationships, and referrals.• Respond to client requests and problems with appropriate timeliness and concern; Develop professional credibility and trust with the client• Generate and increase revenue from an established account list to meet and exceed goals.• Utilize Salesforce, and CRM programs to create and develop relationships with entities in states including NC, SC, VA, MD, DC, KY, OH, AL, GA, TN, PA, TX, NJ, DE, IN, WV.• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.• Develop new Financial Service opportunities with both existing and new clients Show less

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  State Farm ®

  Oct 2018 - now

  Sales Manager