Mohammed Abubakar, MSc,MBA,PMP

Experience

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  Vodafone

  Nov 2006 - Jan 2018

  Enhanced network quality service performance impacting nationwide customer experience on $2M budget.Improved network capacity upgrades leading to >300% in data traffic improvement adding ~150% increased revenue.Drove the identification, analysis and documentation of risks across the end to end voice(2G) and data (3G &4G) space leading to a more proactive issue mitigation. Designed a process to achieve the highest levels of customer issue resolution through accurate, proactive and professional communications with customers leading to consistent improvement in Net Promoter Scores Show less Managed the deployment of Northern Sector new and upgrade sites including vendor relationship servicing >5M users.Led and directed team members from across functional departments into achieving a 54% growth in network coverage. Delivered E2E design, configuration and migration of legacy data into Live production environment (data warehouse) supporting nationwide operations – including disaster recovery and failover.Directed nationwide systems upgrades, implementations, hotfixes and coordinated virtual resources to accomplish tasks. Show less Managed all activities associated with swapping out of Alcatel Lucent to Huawei BSS technologies including Last Mile Transmission Deployments. Developed an effective communication plan that deepened team work leading to the success of the project. Contributed to the development of a Work Assignment Process with other departments and external contractors leading to minimal assignment conflicts. Developed a systematic hazard and risk assessment tool for high risk activities resulting in zero accidents.Managed resource assignment, budget, scheduling, scope prioritization, and change control. Implemented 2G roll-out last mile transmission deployment. Developed a structured Task Process Document signed off by all stakeholders that contributed significantly to successful project closures. Show less Managed E2E decommissioning of legacy applications and Base Station Systems within the Program Office. Developed program initiative from executive vision, managed stakeholder expectations and 5 years implementation roadmap.Created project plan, work breakdown structure, project interdependencies, and identified/resolved potentials gaps.Coordinated large scale implementation of new applications, installations, hardware upgrades, migrations and decommissioning.Managed back-end configurations, managed day-to-day operations of interactive systems and actively participate in troubleshooting activities and resolution processes to ensure operational efficiency. Show less

  • Product / Project Quality Manager

    Nov 2015 - Jan 2018

  • Deployment Program Manager

    Sept 2011 - Oct 2015

  • Project Manager

    Oct 2008 - Aug 2011

  • Project Manager

    Nov 2006 - Sept 2008
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  Mphasis /FedEx

  Jul 2018 - Apr 2019

  Project Manager

  Managed E2E Strategic Enterprise Wireless Project (SEWP) for FedEx global network readiness relating to the operational support of data networks, switching, routing, and firewalls.Developed project plans for program initiative, high level work breakdown structure, use cases for program and project scope, gathered and documented stakeholder requirements including sponsor approval, and managed tollgate/deliverable artifacts.Developed simplified network design architecture (Visio) per project line to showcase interdependencies and system interfacing.Owned daily NEXUS logistic system interaction to ensure proper task delivery, assignment of resources and inventory management.Utilized Network monitoring tools (SolarWinds, GFI) to review performance activities, testing and post-install QA activities.Collaborated on projects with other information systems and technology departments and assisted developers as needed. Show less

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  NWi/Plott

  Jun 2019 - Nov 2019

  Project Manager

  Manage E2E product development of hardware manufacturing and software applications including architecture design and ensure quality assurance and compliance per global Standard Operating Environment (SOE) are met.Managed Liaison with internal end users, hardware and software developers, customers and vendors to ensure fluid communication through product development phases – requirements, design, development, testing & QA, Release and Shipping.Communicate time line and development milestones with both internal teams and with clients.Managed Rosenberger New Site Construction. Show less

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  Top Notch Industries

  Feb 2021 - now

  Program Manager

  Developed Project Management Plans to set governance standards for implementation.Developing and driving resource forecasting projections and ensuring they are accurate and current.Managing project changes, raising or processing change requests in a timely manner, and working with leadership for contract amendments.Responsible for ensuring program goals and objectives are and remain aligned to overall strategic objectives.

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  Boost Mobile

  Nov 2021 - now

  Senior Program Manager

  Program Manager for South Region responsible for over 7000 cell towers being deployed across Atlanta, Austin, Charlotte, Dallas, Houston, Jacksonville, Miami and Orlando Markets. Audit existing and develop new Scope of Work and Tech Spec documents to ensure consistent deployments across local markets and in accordance with national standardsAct as Vendor Manager and Single Point of Contact for Tier 1 providers – AT&T, Segra, Spectrum/Charter, Uniti etc managing all aspects of relationship including reconciling contracted sites, ensuring deployment adheres to MSA requirements, and monitoring circuit delivery timelines.Work cross functionally with internal and external teams to ensure seamless transition through all phases including sourcing, onboarding, kickoff, implementation, construction, design, provisioning, testing, and bringing new markets on air.Track and manage NNI deployments to ensure all priority markets have network connectivity established on time for market launch. Show less