Tamer Gobal

Experience

• 

  Sabbagh Corporation

  Sept 1999 - Jul 2004

  Customer Service Representative

  . Responsible for:• Ensure that the needs of customers are being satisfied and provide excellent customer service.• Handling face-to-face enquiries from customers and exceed their expectations if possible.• Handling customers complaints.• Helping to develop a customer service policy for an entire organization.

• 

  One World Trading L.L.C

  Dec 2004 - Jan 2007

  Sales executive

  Responsible for:* maintaining and developing relationships with existing customers in person and via telephone calls and emails. * negotiating the terms of an agreement and closing sales. * representing the organization at trade exhibitions, events and demonstrations. * challenging any objections with a view to getting the customer to buy.

• 

  Night Style trading

  Feb 2007 - Oct 2010

  Branch manager

  Responsible for:* coordinate with the head office and other branch locations. * supervising staff and entails responsibilities such as ensuring employees’ salaries are paid and that leave and other entitlements are provided for. * Ensuring customer satisfaction is also part of the job. * determine and manage a budget, ensuring that funds are allocated appropriately and for the benefit of the wider organization in order to meet its objectives.

• 

  Nestlé Middle East

  Nov 2010 - Oct 2011

  Warehouse Supervisor

  Responsible for:• Measure and report the effectiveness of warehousing activities and employees performance.• Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods.• Identify areas of improvement and establish innovative or adjust existing work procedures and practices and Confer and coordinate activities with other departments.• Manage shipping and receiving, unloading trucks, checking in merchandise, matching purchase orders to sales orders and distributing to sales associates for processing. • Manage moving materials and items from receiving or storage areas to shipping or to other designated areas. • Ensuring warehouse is accessible and safe . Show less

• 

  Verdant Group

  Nov 2011 - Jun 2013

  Marketing Manager

  Responsible for:• Devise marketing campaigns with the goal of increasing product awareness and increasing sales and profits.• Work closely with marketing teams to create programs.• Track market and company sales performance.

• 

  One World Trading L.L.C

  Aug 2013 - now

  *Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products. *Implements national sales programs by developing field sales action plans. *Contributes to team effort by accomplishing related results as needed. *Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products. *Implements national sales programs by developing field sales action plans. *Contributes to team effort by accomplishing related results as needed.

  • Sales Manager

    Aug 2013 - now

  • Sales Manager

    Aug 2013 - now